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NUR 310 Test Guide Questions and Answers
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NUR 310 Test Guide Questions and Answers
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NUR 310 Test Guide Questions andAnswers
Factors that distort the quality of the message, known as __________, can interfere
with communication at any point in the process. - Answer-Noise
T/F
An example of an open-ended question is: "What medicines have you been taking at
home?" - Answer-FALSE
T/F
When verbal and nonverbal communications do not match, it is often the nonverbal
communication that more accurately conveys the speaker's meaning. - Answer-TRUE
When communicating effectively with patients, the nurse may use auditory, visual, or
kinesthetic____________? - Answer-Channels
T/F
Incivility is rude, disruptive, intimidating, and undesirable behavior directed at another
person. - Answer-TRUE
The use of technology to delivery nursing care and conduct nursing practice remotely is
called - Answer-Telehealth
Factors influencing communication include developmental level; roles and
responsibilities; space and territoriality; physical, mental, and emotional state;
environment; and _____________ differences - Answer-sociocultural
T/F
Communication is influenced by the way people value themselves, one another, and the
purpose of any human interaction. - Answer-TRUE
The therapeutic communication technique known as ___________ is the skill of
identifying with the way another person feels. - Answer-Empathy
Identify the benefits of client education - Answer-Decreased anxiety (which reduces
pain).
More knowledgeable and can self-manage their own care. Clients who are effectively
educated have a better understanding of, and are more prepared to manage,
their health care; they also have less anxiety and pain, as well as fewer unpleasant
hospital experiences.
Which element of the teaching plan involves gathering data about the client's learning
needs, motivation to learn, resources available, health literacy, learning disabilities, and
, learning preferences? - Answer-Assessment - Gathering these data is part of client
assessment and helps determine the client's preference and capabilities.
Relevance is what - Answer-understanding of why client education is needed and how
they would benefit from education
health literacy - Answer-obtain, read and understand basic health information
Barrier to learning - Answer-something that hinders learning
low-stimulus environment - Answer-The optimal learning environment, which reduces
distractions and provides good ventilation, adequate lighting, and a comfortable
temperature
Feedback - Answer-helpful information provided to the client to aid in the improvement
of client education
teach back - Answer-A method of teaching in which the patient verbalizes information
that he or she has learned
self bias - Answer-personal perception or stereotype regarding situations, people, or
actions
SMART outcomes - Answer-Specific
Measurable
Attainable
Realistic
Timed
client centered - Answer-involving and engaging the client throughout the nursing
process
What is the difference between verbal and auditory communication? - Answer-Verbal
communication is what the sender said, while auditory communication is what the
receiver heard
A postoperative care nurse is teaching a 76-year-old client who had cataract surgery
about how to administer their eye drop medication after discharge. Which of the
following forms of communication should the nurse use for this client? - Answer-Verbal
A nurse manager is precepting a newly licensed nurse. At the end of the day, the nurse
manager tells the newly licensed nurse, using a condescending tone and facial
expression, that she did a good job considering her newness. Which of the following
types and modes of communication are occurring here? - Answer-Passive aggressive
Nonverbal
verbal
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