NUR 4590 EXAM 1 Study Guide
1. Effective leadership is exemplified by values, confidence in employees, and a sense of
security in the face of uncertainty. This aspect of leadership is known as
Answer
Self-awareness.
2. The areas where leadership and management overlap are explained by which of the
following statements? (SATA)
Answer
Bring teams together
Direct activities
3. The Institute of Medicine (IOM) identified 5 areas of management practice for leaders to
attend to during turbulent times. Which of the following are included in those areas?
Answer
Maintaining and sustaining quality and safety in service delivery
Balancing reliability and efficiency in service delivery
Involving workers to manage and sustainchange
4. Hersey and colleagues identified three skills needed for leading or influencing workers.
Identify three skills leaders must possess to influence people.
Answer
,Diagnosing
Directing
Communicating
5. Great leaders possess four essential skills. Identify two statements that describe those
skills.
Answer
Great leaders possess popularity to establish followers to engage.
Great leaders possess a combination of hardiness and the ability to grasp context, called
"adaptive capacity."
6. The research of which team states that the leader needs to be flexible in behavior, able to
diagnose the leadership style appropriate to the situation, and able to apply the
appropriate style?
Answer
hersey and Blanchard's model
7. Managers who proceed with a change can best engage staff and prevent resistance by
doing which of the following?
Answer
Communicating accurate information to engage
staff and overcome
misunderstanding regarding the need for change
8. Leaders are change agents and have a role in change that includes which of the
following?
,Providing reliable information and details to those who are to implement the change and
understand their view of expectations and plan adequate, timely education on the changed.
9. Porter-O'Grady and Malloch (2015) emphasized four practices for current workplaces that
foster learning organizations. Examples of practices would include
Answer
Electronic health records (EHRs), health information exchange (HIE) net- works, and clinical
decision support.
10. Trends in 21-century health care in the US are described as revolutionary by Longenecker
and Longenecker (2014). Leaders will innovate and change toward preventive and wellness
health care services because of which of these trends?
Answer
New laws and regulations from the Affordable Care Act (ACA) to cut costs and improve
indicators of quality and staffing challenges
11. Change is inevitable in health care, just as it is in life. Which two statements
aretrue about change?
Answer
Change is inevitable and is necessary for organizational viability.
Individuals become aware of the need for change when needs are unmet.
12. Change behaviors displayed in a variety of ways. Identify the two correct statements
Answer
A. Resistance can be useful and should be listened to and analyzed.
, D. Too much change is disruptive and can result in disorganization.
13. Change behaviors displayed in a variety of ways. Identify the two correct statements on
how leaders identify, support, and promote innovators.
Answer
D. Seeks out knowledgeable experts
E. Comfortable with uncertainty
14. The distinction between change and innovation is best described in which of the
following statements?
Answer
B. Innovation refers to the process of bringing any new or problem-solving idea into use,
whereas change is a process for reducing variation within an existing process with a problem.
C. Innovation is often linked with creativity and viewed as the use of a new idea to
solve a problem, whereas change means improving incrementally
D. Change is a disruption; innovation is systematic,
15. Rogers (2003) described five factors to determine successful planned change
Answer
relative
advantage, compatibility, complexity, trialability, and observability.The state- ments
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