PRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL CORRECT DETAILED ANSWERS
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APHR - Associate Professional in Human Resources
Institution
APHR - Associate Professional In Human Resources
PRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL
CORRECT DETAILED ANSWERSPRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL
CORRECT DETAILED ANSWERSPRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL
CORRECT DETAILED ANSWERSPRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL
CORRECT DETAILED AN...
PRACTICE EXAM AND ACTUAL EXAM OF APHR WITH ACTUAL
CORRECT DETAILED ANSWERS
1. As a type of resource, human capital refers to: - ANSWER-a. the wages, benefits, and other costs
incurred in support of HR functions within an organization.
b. executive talent within an organization.
c. the tax-deferred value of an employee's 401(k) plan.
d. employee characteristics that add economic value to the organization.
2. Human capital includes all but one of the following. Name the exception. - ANSWER-a. Training
b. Profitability
c. Relationships
d. Intelligence
3. When an organization is able to perform an activity to a greater degree than its competitors for an
extended period of time, it is said to have a: - ANSWER-a. differentiated focus.
b. sustainable competitive advantage.
c. core competency.
d. low-cost competitive advantage.
4. Under the principle of employment at will, the employer may terminate employment: - ANSWER-a.
after two-weeks' notice.
b. at any time without notice.
c. immediately after written notice.
d. at the end of the current day's shift with or without written notice.
,5. Glass ceilings refer to: - ANSWER-a. the intangible barriers that often keep female and minority
employees from moving up the corporate ladder, particularly into management positions.
b. the new, open office environments designed to enhance the free flow of ideas and communications.
c. the trend of long-term employees to "top-out" on the pay scale, reducing their motivation and
productivity.
d. the overall decrease in employee privacy due to increased use of surveillance devices and methods
within the workplace.
6. The process of identifying the numbers and types of employees the organization will require in order
to meet its objectives is known as: - ANSWER-a. strategic planning.
b. change management.
c. human resource planning.
d. work analysis.
7. Communicating, negotiating, and team development are examples of ____ skills. - ANSWER-a.
leadership
b. decision-making
c. human relations
d. technical
8. Ethics refer to: - ANSWER-a. one's religious and political values and beliefs.
b. what is required by law.
c. what is acceptable to the company.
d. the fundamental principles of right and wrong.
9. Which of the following is not a standard that human resource managers must satisfy for practices to
be ethical? - ANSWER-a. Managers must treat employees as family.
b. Human resource practices must result in the greatest good for the largest number of people.
c. Employment practices must respect basic human rights of privacy, due process, and free speech.
d. Managers must treat employees and customers equitably and fairly.
,10. The primary and largest organization for HRM professionals is the: - ANSWER-a. American
Management Association (AMA).
b. American Compensation Association (ACA).
c. Society for Human Resource Management (SHRM).
d. Personnel Management Association (PMA).
11. Human resources provide an organization with a sustainable competitive advantage because they
are: - ANSWER-a. valuable.
b. rare.
c. not easily imitated.
d. All of the above
12. Which process involves acquiring knowledge, skills, and behaviors that improve employees' ability to
meet the challenges of a variety of new or existing jobs? - ANSWER-a. Development
b. Training
c. Orientation
d. Coordinating
13. The process of ensuring that employees' activities and outputs match the organization's goals is
called: - ANSWER-a. job analysis.
b. strategic management.
c. quality assurance.
d. performance management.
14. Which term refers to all people willing and able to work? - ANSWER-a. Labor force
b. Internal labor force
c. External labor force
d. Knowledge workers
, 15. Changing employee values and life stages will require organizations to develop HRM practices that: -
ANSWER-a. emphasize stability and life-long employment.
b. provide more opportunity for individual contribution and entrepreneurship.
c. require fewer job skills and responsibilities per job.
d. stress pay and production rather than the quality of nonwork activities and family life.
16. Regardless of their background and age, most employees value: - ANSWER-a. the ability to challenge
the status quo.
b. more simplistic tasks requiring fewer skills.
c. managerial positions.
d. work that leads to self-fulfillment.
17. Managing cultural diversity involves: - ANSWER-a. enforcing EEO rules.
b. creating separate career tracks for employees with families.
c. establishing a strong affirmative action policy.
d. creating a workplace where employee differences are accepted and valued.
18. Which one of the following statements regarding workforce skills is not true? - ANSWER-a.The
increasing use of computers to do routine tasks has shifted the kinds of skills needed by employees in
the U.S. economy.
b. More and more employers are looking for employees with solid technical skills rather than knowledge-
based or interpersonal skills.
c. The gap between skills needed and skills available has decreased U.S. companies' abilities to compete
because they sometimes lack the skills to upgrade technology, reorganize work, and empower
employees.
d. While many of the desired skills require higher levels of education, some are at the most basic level,
such as getting to work on time and working hard.
19. Which one of the following terms describes the best possible fit between a company's social system
(people and how they interact) and its technical system (equipment and processes)? - ANSWER-a.
Outsourcing
b. Self-service system
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