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Ch 08 Facial Treatments Case Study Questions and Answers 2024
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Ch 08 Facial Treatments Case Study
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Ch 08 Facial Treatments Case StudyAs Mikayla prepares for her day, she reflects on her career choice as an esthetician.
According to the text, her profession is particularly rewarding in that it allows her to help
others feel good and make a positive impact on their _____. - answerself-image
Mikayla also attributes her success and satisfaction with her career to her ability to
focus on learning a basic facial treatment routine before implementing new _____. -
answer Steps and variations
Mikayla has followed the advice from her instructor, who stressed that all estheticians
should have a thorough understanding of facial treatments to be able to provide
services that are safe, healthy, and _____ for their clients. - answerbeneficial
During her consultation with a new client, Mikayla explains that a(n) _____ is a
professional service designed to improve and rejuvenate the skin. - answerFacial
Providing _____ is an important part of Mikayla's facial treatments. She makes certain
to stress the benefits of facial treatments, as well as to ensure that her clients
understand them. - answereducation and consultations
Knowledge of skin histology, skin analysis, and skin care products is essential for
Mikayla to make _____ for her client. - answerinformed decisions
What are some of the most valuable skills Mikayla will need to ensure her success as
an esthetician? - answerTechnical skills, customer service, retail sales, knowledge,
education, communications.
Mikayla realizes that continuing her education with advanced classes and attendance at
conferences and trade shows will keep her informed, excited, and _____. -
answermotivated
A benefit of facial treatments includes slowing down premature aging. - answerTrue
An esthetician does not need to provide education as part of the facial. - answerFalse
A facial is a professional service designed to improve and rejuvenate the skin. -
answerTrue
An esthetician can diagnose and treat medical skin conditions like rosacea and cystic
acne. - answerFalse
, Facials do not help clear up blemishes and minor acne. - answerFalse
What is a good description of the way you should work with clients? - answerQuietly
and efficiently
What is the first step toward a professional approach? - answerclient interaction
What should you do when performing a facial? - answerfollow systematic procedures
What can you help clients do by speaking to them in a quiet and professional manner? -
answerto relax
What should you do if you are having a bad day? - answerkeep it to yourself
As a best practice, Leland implements and routinely updates a(n) _____ at his spa to
facilitate preparations for clients. - answertreatment room setup checklist
Leland tries to incorporate best practices in his video script with regard to employee
relations. For example, if he or any of his colleagues are having a difficult day or have a
problem, they typically _____. - answerkeep it to them selves
Leland includes a list of items to consider when positioning a client. For example, he
typically places a _____ under his client's knees to help support the lower back. -
answerbolster
Leland recalls a specific client with long hair when writing up his script. When draping
his client's hair, Leland makes sure that all strands of hair are tucked under the towel,
that the earlobes are not bent, and that the towel is _____. - answernot wrapped too
tightly
What is not a benefit of manual extraction? - answerexpanded follicles
What should you do at the end of a facial service? - answeroffer to assist the client in
getting off the table
What is not an effect of applying warm towels to a client's face? - answereliminates the
need for extractions
What does exfoliation do? - answerPromotes stimulation.
How long do most basic facials take? - answerabout one hour
What should you use to apply eye and lip creams? - answerfingertips or cotton swabs
What kind of base are sunscreens commonly formulated in? - answermoisturizing
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