Exam (elaborations)
COM 330 Exam Questions And Answers Latest Update
- Course
- COM 330
- Institution
- Arizona State University
COM 330 Exam Questions And Answers Latest Update
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Solution 2024/2025Pepper
COM 330 Exam Questions And Answers Latest
Update
Conflict ANS✔✔ An interaction of two or more people who perceive
incompatibility and the possibility of interference from others
Communication ANS✔✔ transaction, dynamic, symbolic process used to
create shared meaning and regulate social reality
Communication in conflict functions ANS✔✔ sine qua non (of conflict)
- create
- define (frame the issue)
- resolve
Communication in conflict dimensions ANS✔✔ content (report)
relational (command)
Interdependence ANS✔✔ We are inherently interdependent on each other
Goals ANS✔✔ cognitive representations of what we want to achieve
predetermined or opportunistic
needs v. interests
, Solution 2024/2025
Pepper
Maslow's Hierarchy ANS✔✔ (A theory that arranges the five basic needs of
people)
physiological
safety
belonging
self-esteem
self actualization
Goal Types ANS✔✔ Instrumental (substantive)
Relational (affiliation; trust; power)
Identity (face; image; how we recognize ourselves)
Factors affecting conflict interaction ANS✔✔ social referents (other people)
resources for engaging in conflict
contextual factors (distal and proximal)
(Distal = background features, Proximal = situational specific)
Forms of Conflict ANS✔✔ Realistic / Objective
Nonrealistic / subjective
Content / Instrumental
Relational
Destructive (negative focus)
Constructive (positive focus)
Intractable (resistant to resolution)
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