Exam (elaborations)
MDV- PCI and GDPR Compliance Questions and Answers
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MDV- PCI and GDPR Compliance
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MDV- PCI and GDPR CompliancePCI Compliance - answer Everyone is responsible for compliance
Guest Credit Card entered into an encrypted Point of Sale (POS) system (Micros,
Resort Suite, Opera)
PCI Compliance
No Credit Card should be ... - answer written down
repeated back out loud in a public space
PCI Compliance
We must check... - answer ID’s prior to allowing guest to a room
replacing keys
PCI Compliance
Callers on the phone required to give 3 pieces of information. - answer Guest Name
Exact Dates of Stay
Last 4 digits of CC used
only discuss transactions used on that card
GDPR Compliance
What does GDPR mean? - answerGeneral Data Protection Regulation
GDPR Compliance
What does personal data mean? - answerAny information relating to an identified or
identifiable person
GDPR Compliance
Examples of GDPR Compliance Practices - answerRoom Reservation
Dining Reservations
Spa Reservations
Group Resumes/BEOs
Sales Contracts
Retail orders
Company Emails
Accident Reports
GDPR Compliance
Data privacy regulations provide our guests... - answercertain rights over their data
processed within our organization.
GDPR Compliance
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