Solution 2024/2025
Pepper
BMGT 364 Exam 1 Questions And Answers
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organizational behavior ANS✔✔ a field of study that investigates the impact
individuals, groups, and structure have on behavior within organizations, for
the purpose of applying such knowledge toward improving organization's
effectiveness
OB is a multi-disciplinary field ANS✔✔ (industrial organizational) psychology
social psychology
sociology
anthropology
economics
why does OB matter? ANS✔✔ firms with effective OB policies and practices
provide a competitive advantage
resource- based view ANS✔✔ human resources represent rare and
inimitable resources
empirical support ANS✔✔ firms that valued OB practices had a 19% higher
survival rate, firms with higher performance work practices achieved 7%
lower turnover
diversity ANS✔✔ differences among people, on both a surface and deep
level
, Solution 2024/2025
Pepper
surface-level diversity ANS✔✔ observable attributes-age, race, gender, etc.
deep-level diversity ANS✔✔ differences in personality, attitudes and values
inclusion ANS✔✔ when the viewpoints among different people are included
and valued
traditionalists ANS✔✔ (born 1900-945) great depression, World War II,
disciplined, workplace loyalty, move to the "burbs", vaccines
boomers ANS✔✔ (born 1946-1964) Vietnam, moon landing, civil/women's
rights, experimental, innovators, hard working, personal computer, value
unexpected rewards and face-time with management
gen x ANS✔✔ (born 1965-1976) fall of Berlin Wall, gulf war, independent,
free agents, internet, MTV, AIDS, mobile phones, value work-life balance,
pragmatic and cynical, well-developed self-management
millennial ANS✔✔ (born 1977-1997) 9/11 attacks, community service,
immediacy, confident, diversity, social everything, google, facebook, value
being noticed, respected, and involved, work to live
gen 2020 ANS✔✔ (born after 1997) age 15 and younger, optimistic, high
expectations, apps, social games, tablet devices
gender differences ANS✔✔ all full-time working men: $1 vs. women: $.82
, Solution 2024/2025
Pepper
33 female CEOs
women in male domains are perceived as less likable, more hostile, and less
desirable as supervisors
women are less likely to be assigned challenging positions
women often earn less than men in the same position
race and ethnicity differences ANS✔✔ individuals slightly favor colleagues of
their own race in performance evaluations, promotion decisions, and pay
raises
racial and ethnic minorities report higher levels of discrimination in the
workplace
African American tend to fare worse than Whites in employment decisions
some industries are less racially diverse than others
stereotyping ANS✔✔ judging someone on the basis of one's perception of
the group to which that person belongs
stereotype threat ANS✔✔ the degree to which we internally agree with the
generally negative stereotyped perceptions of our group
implications of stereotyping ANS✔✔ lower performance, lower satisfaction,
negative job attitudes, decreased engagement, decreased motivation,
higher absenteeism, more health issues, and higher turnover intentions
discrimination ANS✔✔ noting a difference between things, which in itself
isn't necessarily bad (indeed, effective selection is all about legal
discrimination)