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SPIRIT AIRLINES Exam FINAL REVIEW Questions with 100% Correct Answers
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SPIRIT AIRLINES Exam FINAL REVIEW Questions with 100% Correct Answers
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SPIRIT AIRLINES Exam FINAL REVIEWQuestions with 100% Correct Answers
WHEN A CUSTOMER SERVICE AGENT IS BOARDING A FLIGHT THEY HAVE TO? - ✔GREET,
SCAN, CHECK GO NOW, THANK, AND BOARD
CAN WE OPEN THE AIRCRAFT DOOR IF THE RED PRESSURIZATION LIGHT IS ON? - ✔NO
THE GATE AGENT MUST WAIT FOR THE THUMBS UP FROM THE FLIGHT ATTENDANT AFTER WE
KNOCK TO OPEN THE AIRCRAFT DOOR? - ✔YES
GATE AGENT MUST E AT THE GATE 1 HOUR PRIOR TO DEPARTURE? - ✔YES
ADVANCE PASSENGER INFORMATION SYSTEM - ✔APIS
CUSTOMER ARRIVES IN SJO, IF SPIRIT DIDN'T SEN THE CUSTOMER WITH PROPER DOCUMENTS
CAN SPIRIT BE FINED AND THE CUSTOMER DEPORTED BACK? - ✔YES...YES
IN SKY SPEED WHAT DOES THE RED INDICATE? - ✔CUSTOMER OWES SPIRIT $
IN SKY SPEED WHAT DOES THE BLUE INDICATE? - ✔SPIRIT OWES THE CUSTOMER $
, WHEN DIVIDING A BOOKING THE ORIGINAL PNR IS THE PARENT AND THE NEW PNR IS THE?
- ✔CHILD
ONCE A CUSTOMER SERVICE AGENT DIVIDES PNR CAN WE PUT THE PNR BACK TOGETHER? -
✔NO
IS IT THE RESPONSIBILITY OF THE CUSTOMER TO HAVE PROPER DOCUMENTS BEFORE
FLYING INTERNATIONAL? - ✔YES
CAN NON-LAW ENFORCEMENT INDIVIDUAL CARRY A GUN ON THE AIRCRAFT? - ✔NO
UMNR'S ARE ACCEPTED WHEN A FLIGHT IS DOMESTIC, NOT CONNECTING FLIGHT AND
CAN NOT BE INTERNATIONAL FLIGHT? - ✔YES
WHEN A BAG WEIGHS MORE THAN 50 LBS THE CUSTOMER SERVICE AGENT MUST PUT A
HEAVY TAG ON THE BAG? - ✔YES
WHAT DOES PNR STAND FOR? - ✔PASSENGER NAME RECORD
IN SKY SPEED MANGER SSR'S IS THE LIST OF THE ANCILLARY ITEMS? - ✔YES
COMPLAINT RESOLUTION OFFCIAL - ✔CRO
GROUND SECURITY COORDINATOR - ✔GSC
IF THERE WERE NO CUSTOMERS AFFECTED BY DENIED BOARDING, THE GATE AGENT
MUST SELECT ______ AND CLICK ON ________. - ✔NO, SAVE
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