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Epic Security 101/200 study guide
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Epic Security 101/200 study guide
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EPIC SECURITY 101/200 STUDY GUIDECOMPLETE DETAILED CASE STUDY
iWhy is important to gather as much information from the end user right after you receive the issue? - It
can help clarify how many users are affected, set a due date, and triage the issue within the project team
Reporting Workbench (in Analytics Catalog) - Series of reports on settings related to users, templates,
subtemplates, providers, security classes, and roles
Name three different tools that could be used when troubleshooting end user issues.
Some possible solutions: - Workflow Engine Rule Results Report, Menu Summary, Build Comparison
What is the purpose of Build Comparison? - Build Comparison is used to compare two records in a single
environment, multiple contacts of a record in a single environment, or one record/category list across
environments.
True/False: An administrator cannot shadow login and send a Session Information report for an end user.
- True; Some of the information on the Session Information report is specific to the location that the end
user is logged into.
You receive a ticket from a Midwife who no longer has the L&D tools on her Hyperspace toolbar.
Yesterday, she had the Pregnancy Wheel and L&D Greaseboard on her toolbar whether she was working
in the clinic or hospital. Now she only sees those tools when she is in the hospital. It appears that no one
else is having the same issue.
What are some solutions to this problem?
Some possible solutions: - Check to make sure her default user role is correct.
Check her department role overrides and verify they are working as intended.
Check her Stork security class to verify that she has access to these tools.
, Dr. Connors calls you and says that every time he signs an order, Dr. Brick's name appears as the
authorizing and ordering provider. It should be Dr. Connors name that appears instead. No one else that
you know of is having this issue.
What are some solutions to this issue?
Possible Solutions: - Verify that Dr. Connors is an authorizing and order provider in his provider record.
Make sure the link between Dr. Connors provider and user record is correct.
When should you scan the source file and what does the scan do? - The record will not import. A
required item missing error will be logged.
What happens if required information is missing when creating a new record? - The record will not
import. A required item missing error will be logged.
In the spreadsheet, how do you insert multiple values for an item with a response type of multiple,
related, or related-multi? - Use ALT+ENTER to add an extra line in the same cell or fill in on the row
below, ensuring that Field 1 for that row is not filled in (and thereby assigning the value to a new record).
User provisioning strategy - Define strategy and scope.
Identify and assign user groupings, also known as "buckets".
Create user templates.
Migrate security build.
Create user records.
Work with users to test the system.
Manage change.
Foundation System - this is a base copy that EPIC creates whether it is a template, blueprint, or role that
can be modify to fits the need of users roles.
User buckets - o group users with similar functions into "buckets" for provisioning and maintenance.
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