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USPS Window Clerk-Retail Exam Questions and Answers
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USPS Window Clerk-Retail Exam Questions and Answers
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USPS Window Clerk/Retail ExamQuestions and Answers
S.O.L.E.R ii
*squarely iiface iithe iiperson
*open iiyour iiposture
*lean iitowards iithe iisender
*eye iicontact iimaintained
*relax iiwhile iiattending ii- iiAnswers ii-Actively iiattending ii(enhance iilistening)
Need iisatisfaction iiselling ii- iiAnswers ii-Based iion iithe iisimple iirecognition iithat
iicustomers iibuy iiproducts iito iisatisfy iitheir iineeds
Need ii- iiAnswers ii-Desire iito iiimprove iior iiaccomplish iisomething
G.I.S.T ii- iiAnswers ii-Greet ii
Inquiring ii
Suggest
Thanking
Retail iicustomer iiexperience ii(RCE) ii- iiAnswers ii-Mystery iishopper ii?????
Post iioffice iimotto ii- iiAnswers ii-Clean iistocked iiand iifriendly iieveryday
Image iifactors ii- iiAnswers ii-Personal, iiprofessional, iipostal
Postal iivalidation iiimprints ii- iiAnswers ii-PVI iilabels
Postal iiretail iiunit ii- iiAnswers ii-PRN
Trigger iiwords ii- iiAnswers ii-Generates iinegative iifeelings iiand iiare iiless iiextensive iiin iia
iiconversation
Calming iiwords ii- iiAnswers ii-Make iifeel iirelaxed iiand iicomposed iiand iiare iiusually iimore
iieffective iiin iian iiinteraction iiwith iianother iiperson
Perception iiis ii- iiAnswers ii-Reality
Bank iisecrecy iiact ii(BSA) ii- iiAnswers ii-Help iiidentity iimoney iilaunderers
Form ii8105-A ii- iiAnswers ii-Fraud iitransaction iireport. ii
, Cash iitransaction ii$3,000 iior iimore
Form ii8105-B ii- iiAnswers ii-Suspicious iitransactions iireport
Self iiservice iikiosk ii- iiAnswers ii-Provides ii80% iitransactions iinormally iihandled iiby iia
iiretail iiemployee
Domestic iiclaims iitypes iiof iiservices ii- iiAnswers ii-Priority iimail iiexpress ii
Priority iimail ii
Insured iimail
Register iimail ii
COD
Hazmat iicategories iiinclude ii- iiAnswers ii-Flammable iiand iicombustible, iicorrosive iiand
iireactive iitoxic iiother iicommon iihazardous iimaterial iiand iibiological
Publications ii52 ii- iiAnswers ii-used iito iiregulate iithe iimailing iiof iihazmat
What iiis iione iihazmat iiindicator? ii- iiAnswers ii-Sound iior iisight iiof iiliquid
Are iicigarettes iimailable iito iiforeign iicountries? ii- iiAnswers ii-Yes
Commercial iibased iipricing ii- iiAnswers ii-Customer iiwho iiship iia iihigh iivolume iiof iipricing
PO iiboxes ii- iiAnswers ii-Photo iiID iiproof iiof iiaddress
Bakers iidozen ii- iiAnswers ii-One iifree iimonth iifor iipo iibox iirental iifor iicustomers iithat
iiwere iiwith iicompetitors
Shipping iiservices ii- iiAnswers ii-Priority iimail iiexpress ii
Priority iimail
Parcel iiselect
Parcel iireturn iiservice
Mailing iiservice ii- iiAnswers ii-First iiclass
Periodicals
Standard iimail ii
Package iiservice ii(media iimail, iilibrary iimail, iibound iiprinted iimatter, iistandard iipost) ii
Extra iiService
Shipping iiservices ii- iiAnswers ii-Competes iiwith iiother iicompanies
Registered iimail iican iionly iibe iiused iiwith? ii- iiAnswers ii-First iiclass iiand iipriority iimail
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