HRCI PHR - Professional in Human Resources – Exams Possible Questions
Cash Balance Plan
Increases and decreases do not affect the employee, Employer assumes Risk, Lump Sum or
Lifetime, Tax Deferred
Patterned Bargening
Union uses a K negotiated w/ 1 employer as a negotiating tool with others
Coalition Bargaining
when more than one employer negotiates with the union; also known as multiple employer
bargaining
Total Quality Management
(TQM) is an approach to quality that aims to involve all employees in the quality improvement
process
Mcclelland Theory
Need for Achievement
Need for Affiliation
Need for Power
Blake Mouton Theory
concern for people vs. concern production (task). Blake-Mouton's theory suggests that the most
effective leaders are equally concerned with people and production to the maximum degree.
Hersey-Blanchard's theory espouses situational leadership, which requires a leader to change
leadership styles based on a situation. To Covey, leadership deals with vision and the ability to
keep the organization's mission in sight while producing results. McClelland focuses on the
characteristics of people with high needs for achievement, therefore defining what type of person
might become a leader.
Penn State Police vs. Sudurers
Absence of an intangible employment action, the ellerth/faragth aff. constructive discharge
City of Richmond Vs.
Rigid numericle quota system
Circuit City Stores Vs.
Disputes settled by Arbitration
, Washington Vs Davis
Due Process Clause, when a test procedure is challenged the intent to discriminatte must be
establihed
Amer Dental Assoc
Availibilty of punitive damages depends on Motive
Clara county trasprtation Vs
County was justified for giving women jobs who scored 2 pooints less
Johnson Controls Vs
Welfare of future children must be left up to parents
Waffle house vs
Even if there is a mandatory arbitration agmt the Civil Rights Agency can still sue
Mississippi Vs
dispirate impact
Burlington Vs
Supervisor harassment that results in employment action
American Airlines Vs.
"real" employment offer, ADA
Duke Power vs
Adverse Impacy
Green vs
Established critera for disparate impact
Sundowner
Same gender harassment is actionalble
United Airlines Vs
Person may not have a disability if controlled by medication
Construct Validity
Extent to which a selection device measures the theoretical construct or trait (e.g., intelligence or
mechanical comprehension).
Content Validity
the extent to which a test samples the behavior that is of interest (such as a driving test that
samples driving tasks).
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