PY 2025 Pennie Individual Marketplace Training for New Agents and Brokers Exam Questions And Answers| latest updates 2024/2025
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Course
PY 2025
Institution
PY 2025
PY 2025 Pennie Individual Marketplace Training for New
Agents and Brokers Exam Questions And Answers| latest
updates 2024/2025
All medical plans offered thru Pennie constitute Minimum Essential Coverage
(MEC)
True or False - answer -True
The Inflation Reduction Act (IRA) signed into law i...
PY 2025 Pennie Individual Marketplace Training for New
Agents and Brokers Exam Questions And Answers| latest
updates 2024/2025
All medical plans offered thru Pennie constitute Minimum Essential Coverage
(MEC)
True or False - answer -True
The Inflation Reduction Act (IRA) signed into law in 2022, extends the premium
subsidies created by the American Rescue Plan Act (ARPA) from 2022 through
what year? a) 2023 b) 2024 c) 2025 d) 2026 - answer -c) 2025
Both Exchange Assisters and Brokers can help a customer complete an application
through Pennie and recommend a plan that would best fit their personal needs.
a) true b) false - answer -b) false
To meet the requirements of the Pennsylvania Navigator and Exchange Assister
Accessibility and Regulation Act, an Assister must adhere to all of the following
except a) reside in the Commonwealth b) maintain appointments with all insurers
on the Exchange c) register with the Pennsylvania Insurance Department (PID) d)
avoid engaging in activities which could be considered conflicts of interest -
answer -b) maintain appointments with all insurers on the Exchange
customers seeking assistance can use which of the following methods to be
connected to a broker or assister? a) pennie customer service 844-844-8040 b)
pennie chat feature c) pennie "get help" tool d) all of the above - answer -d) all of
the above
only brokers or assisters can initiate the process to appoint an agent of
Record/Authorized Representative. True or False - answer -False
When dealing with a frustrated or emotional customer, you should not: a)
commiserate or agree with the customer's claim that the law or a particular process
, is unfair b) show empathy, but maintain professionalism c) acknowledge their
frustration or feelings d) reassure them that you are here to help - answer -a)
commiserate or agree with the customer's claim that the law or a particular process
is unfair
As a sole, licensed and self-employment independent agent, which account type
should you choose? a) agent b) agency manager c) assister d) entity manager -
answer -b) agency manager
non-licensed office staff are permitted to have access to the Agency account as
long as the Agency Manager approves it a) true or b) false - answer -b) false
As the Agency Manager, to add a new broker to your Agency account, you
should: a) advise the broker to create their own Agent account first, then you can
add them to the Agency b) advise them to call Pennie so the Contact Center can set
it up for them c) initiate the creation of the broker's account through the Add a
New Agent page d) any of the above - answer -c) initiate the creation of the
broker's account through the Add a New Agent page
What were the main goals of Act 42 of 2019, the legislation which allowed the
creation of an insurance marketplace for the state of Pennsyvanina?
a) Transaction from the federal exchange (Healthcare.gov) and set up a state-based
exchange b) Reduce service and operational costs c) Launch a reinsurance program
to increase savings for families d ) all of the above - answer -d ) all of the above
Deductibles, copayments, coinsurance, and out-of-pocket limits are all examples
of:
a) penalties b) essential health benefits c) cost sharing d) all of the above - answer -
c) cost sharing
What were some of the goals of the Affordable Care Act (ACA) healthcare reform
law enacted in 2010?
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