HRPS 4302 Final Exam Study Guide || with 100% Error-free Solutions.
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Course
HRPS 4302
Institution
HRPS 4302
consistently performs as intended correct answers A reliable healthcare service is one that
convenience correct answers Which of the following healthcare dimensions was not mentioned by the Committee on Quality of Health Care in America as needing improvement?
cost-effective correct answers W...
HRPS 4302 Final Exam Study Guide || with 100% Error-
free Solutions.
consistently performs as intended correct answers A reliable healthcare service is one that
convenience correct answers Which of the following healthcare dimensions was not mentioned
by the Committee on Quality of Health Care in America as needing improvement?
cost-effective correct answers When desired results are achieved with minimal expenditure of
resources, the healthcare services are considered to be
the insurance industry correct answers Which of the following groups acts on consumers' behalf
to keep healthcare costs down?
Institute of Medicine correct answers Which of the following organization published "Crossing
the Quality Chasm: A new health system for the 21st century"?
is consistent with current professional knowledge correct answers One aspect of healthcare
quality is the degree to which it.....
affordable care correct answers One aim of the National Quality Strategy is
conditions of participation correct answers The quality management requirements of the
Medicare program are found in the
measurement, assessment, and improvement correct answers The three primary quality
management activities are
Management by fact correct answers Which of the following is a core value found in the
Baldrige health care criteria for performance excellence?
overused correct answers When the additional cost of an expensive health service does not
exceed the additional benefit it was expected to provide, the service is considered to be
pre-industrial revolution craft model correct answers Until the 1970s, healthcare quality activities
were primarily based on the
Baldrige Performance Excellence Program correct answers Which of the following is the quality
program managed by the US department of Commerce's National Institute of Standards and
Technology?
quality assurance correct answers Which of the following terms describes actions performed is a
healthcare organization to achieve compliance with minimum quality standards?
, the number of accidents is fewer than expected correct answers A high-reliability organization is
one in which
American College of Surgeons correct answers Which of the following organizations was the
first to sponsor a program to improve the quality of care in US hospitals?
Walter Shewhart correct answers Which of the following individuals is considered the father of
statistical quality control?
is derived from nationally recognized practice guidelines correct answers A performance
measure is considered "evidence based" if it
National Quality Forum correct answers Which of the following groups does NOT establish
performance measurement requirements for healthcare organizations?
Agency for Healthcare Research and Quality (AHRQ) correct answers Which of the following
groups sponsors the National Guideline Clearinghouse?
Percentage of time staff clean their hands before caring for patients correct answers Which of the
following is a process measure of performance in a hospital intensive care unit?
clinical practice guidelines correct answers Measures of clinical decisions making often are
based on information found in
check sheet correct answers Which of the following is used to gather performance measurement
data?
interrater reliability is compromised correct answers Which of the following is a risk when
people are independently gathering data for the same performance measure?
percentage of patients reporting that nurses always treated them with respect correct answers
Which of the following is an activity-level measure related to the system-level measure
"percentage of hospital patients who are very satisfied with the overall quality of care"?
electronic database correct answers Which of the following is a data source for e-measures?
ratio correct answers Which statistic is used to report a measurement that compared two things
(e.g., the actual number of hospital deaths compared to the number of expected deaths)?
number of disaster drills conducted annually correct answers Which of the following is a
structure measure used to evaluate hospital performance?
balanced scorecard correct answers Which of the following is a framework used by organizations
to categorize system-level performance measures?
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