MO EXAM 1 STUDY GUIDE SOLUTIONS
Organizational Behavior - ANSWER-the study of what people think, feel, and do in and around
organizations
OB Examines: - ANSWER-1. how employees behave, perceive, make decisions, and respond
emotionally.
2. How individuals and teams in organizations relate to ea...
Span of Control (impacts structure) - ANSWER✔✔-the # of people directly reporting to the next level
above in the hierarchy.
Narrow Span of Control - ANSWER✔✔-"tall structures" - few people report to manager
ex. BU, Wells-Fargo, General Electric
Note: Orgs that are highly regulated have this type of structure.
Wide Span of Control - ANSWER✔✔-"flat structures" - manager has many direct reports
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