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LSU ISDS 3115: exam 1 Study Guide Solutions

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LSU ISDS 3115: exam 1 Study Guide Solutions True/False: Some of the operations-related activities of Hard Rock Café include designing meals and analyzing them for ingredient cost and labor requirements. - ANSWER-True True/False: The production process at Hard Rock Café is limited to meal prep...

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  • October 30, 2024
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LSU ISDS 3115: exam 1 Study Guide

Solutions


True/False: Some of the operations-related activities of Hard Rock Café include designing meals and

analyzing them for ingredient cost and labor requirements. - ANSWER✔✔-True


True/False: The production process at Hard Rock Café is limited to meal preparation and serving

customers. - ANSWER✔✔-False


True/False: All organizations, including service firms such as banks and hospitals, have a production

function. - ANSWER✔✔-True


True/False: Operations management is the set of activities that create value in the form of goods and

services by transforming inputs into outputs. - ANSWER✔✔-True


True/False: An example of a "hidden" production function is money transfers at banks. - ANSWER✔✔-

True


True/False: One reason to study operations management is to learn how people organize themselves for

productive enterprise. - ANSWER✔✔-True




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True/False: The operations manager performs the management activities of planning, organizing,

staffing, leading, and controlling of the OM function. - ANSWER✔✔-True


True/False: "How much inventory of this item should we have?" is within the critical decision area of

managing quality. - ANSWER✔✔-False


True/False: In order to have a career in operations management, one must have a degree in statistics or

quantitative methods. - ANSWER✔✔-False


True/False: Henry Ford is known as the Father of Scientific Management. - ANSWER✔✔-False


True/False: Shewhart's contributions to operations management came during the Scientific Management

Era. - ANSWER✔✔-False


True/False: Students wanting to pursue a career in operations management will find multidisciplinary

knowledge beneficial. - ANSWER✔✔-True


True/False: Customer interaction is often high for manufacturing processes, but low for services. -

ANSWER✔✔-False


True/False: Productivity is more difficult to improve in the service sector. - ANSWER✔✔-True


True/False: Manufacturing now constitutes the largest economic sector in postindustrial societies. -

ANSWER✔✔-False




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True/False: In the past half-century, the number of people employed in manufacturing has more or less

held steady, but each manufacturing employee is manufacturing about 20 times as much. - ANSWER✔✔-

True


True/False: A knowledge society is one that has migrated from work based on knowledge to one based

on manual work. - ANSWER✔✔-False


True/False: Productivity is the total value of all inputs to the transformation process divided by the total

value of the outputs produced. - ANSWER✔✔-False


True/False: Measuring the impact of a capital acquisition on productivity is an example of multi-factor

productivity. - ANSWER✔✔-False


True/False: Ethical and social dilemmas arise because stakeholders of a business have conflicting

perspectives. - ANSWER✔✔-True


At Hard Rock Café, tasks that reflect operations or operations management include


a. designing meals


b. testing meals (recipes)


c. analyzing meals for the cost of ingredients


d. preparing employee schedules



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e. all of the above - ANSWER✔✔-e. all of the above


An operations task performed at Hard Rock Café is


a. borrowing funds to build a new restaurant


b. advertising changes in the restaurant menu


c. calculating restaurant profit and loss


d. preparing employee schedules


e. all of the above - ANSWER✔✔-d. preparing employee schedules


Operations management is applicable


a. mostly to the service sector


b. to services exclusively


c. mostly to the manufacturing sector


d. to all firms, whether manufacturing and service


e. to the manufacturing sector exclusivel - ANSWER✔✔-d. to all firms, whether manufacturing and

service


Which of the following are the primary functions of all organizations?

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