Exam (elaborations)
CADENCE REVIEW – SCHEGISTRAR QUESTIONS
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CADENCE REVIEW – SCHEGISTRAR QUESTIONS
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CADENCE REVIEW – SCHEGISTRAR QUESTIONSTime reserved on a provider's schedule for a specific visit type or type of patient -
Answers- What is a block?
There are regular openings available - Answers- What does it mean if a slot is green on
the provider's schedule?
Click Accept on the Appointment Review window - Answers- A patient's appointment is
actually scheduled after you ___________.
WHERE the appointment is taking place, WHY patient needs an appointment, WHAT is
being scheduled, With WHOM the appointment is being scheduled, WHEN the
appointment is being scheduled - Answers- What 5 pieces of information do you
document on the Make Appt. Form?
When the Auto search box is selected on the Make Appointment form - Answers- When
does the system take you to the Recommended Solutions form instead of the provider's
schedule?
True - Answers- T/F: When you select the Auto search check box on the Make
Appointment form, the Schedule Scanner disappears.
At least one overbook appointment is available - Answers- Regarding interpreting
provider's schedules, what does a yellow slot indicate?
When a patient receives services that are covered by insurance, a claim is sent to the
insurance company listed in the patient's coverage record. - Answers- What's the
difference between an insurance coverage and a guarantor account?
True - Answers- T/F: If there is any balance not covered by insurance, a statement is
sent to the guarantor.
Dependent patient will likely not be their own guarantor or their own insurance
subscriber - Answers- What are the main differences between registering a new adult
patient and a new dependent patient?
It is the responsibility of the front desk or schegistrar to collect patient, guarantor and
coverage information - Answers- Whose responsibility (what roles) is it to collect
patient, guarantor, coverage information?
At the time of scheduling or during the patient's first visit - Answers- When will visit-
specific registration be collected?
The verification duration appears once all the necessary information is gathered. Once
the verification duration lapses, the information will need to be re-verified in case any of
, the information has changed since the previous verification - Answers- When a patient,
guarantor account, or coverage has a status of "Verified", should the scheduler still
verify the information with the patient?
The appointment is actually scheduled - Answers- What happens when you click
Accept on the Appointment Review window?
False - Answers- T/F: For an existing patient, update registration information before
making the appointment.
Avoid duplicate patient records - Patient might not know if she has been seen at another
location that's part of your organization - Can't click the New button until you search for
patient's record - Answers- Why should you search for a patient's record before
creating a new record?
Zero - The times that the provider/resource is present for the appointment must be the
same, overlap, or touch - Answers- How many minutes can elapse between the end
time of one provider and the start time of the next provider for an appointment to be
considered joint?
How many regular openings are left for the time slot - Answers- Regarding interpreting
provider's schedules, what does the number in the time slot indicate?
Green: There are regular openings available - Answers- Regarding interpreting
provider's schedules, what does a green slot indicate?
No regular openings left, Time marked as unavailable, A break in the schedule -
Answers- Regarding interpreting provider's schedules, what are 3 possible meanings of
a red slot?
At least one regular opening has been scheduled and at least one is still available
(Partially booked) - Answers- Regarding interpreting provider's schedules, what does a
blue slot indicate?
True - Answers- T/F: You are able to schedule multiple visit types with different
providers in the same entry process.
There is one appointment listed with more than one provider - Answers- What is the
indication on the Appointment Desk that an appointment is classified as joint?
False - Answers- T/F: You must select the Joint times check box to schedule a joint
appointment.
"S" for Sequential appointments - more than one appointment was made in the same
process - Answers- On the Appointment Desk, what letter indicates that an appointment
was scheduled in the same entry process as another appointment?
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