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COM 114 Quiz 1 - Chapters 1-7 with Complete Solutions
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COM 114 Quiz 1 - Chapters 1-7 with Complete Solutions
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COM 114 Quiz 1 - Chapters 1-7 withComplete Solutions
Actual noise - a type of noise, ex: tour in circle hall
actual, visual, psychological - three types of noise
Adaptors - one type of kinesics behavior, nonverbal behaviors individuals use to adjust
or cope with uncomfortable communication situations. Ex: if unhappy frown/scowl
Affect Displays - one type of kinesics behavior, nonverbal signs of our emotional state;
Ex: nervous movement during presentations, tapping toe
affiliation - bonding, indicate attraction (depending on intensity of language) and indicate
interest
Age, Social isolation, Superficial relationships, Anonymity - Drawbacks of Mediated
Communication
allness and halo and horns - 2 types of stereotyping
allness stereotyping - when we lump an entire group in one category based on limited
knowledge), We attribute a characteristic to an entire group based on very limited
knowledge and exposure to things, Ex: All accountants are boring, Do you know all
accountants?, Sweeping generalization, Sometimes the person who is the victim of
stereotyping buys into it
Asynchronous - Communication occurring when there is a time gap between when the
message is sent and when it is received
attiribution - the process of explain people's behavior
attitude - a predetermined position about a person, place, thing may be negative or
positive, or somewhere in between
benefits of self disclosure - o Catharsis
o Reciprocity
o Self-clarification
o Self-validation
o Building and maintaining relationships
o Social influence
changing the self concept - In order to change . . .
o Be realistic, self-concept didn't develop yesterday so can't change it today
, o Know yourself, so you should have adequate info about yourself
Should be accurate, not old or negative
o Want to change
o Have to have skill to change increasing communication competence
o We need to relanguage our can'ts
CAN'Ts are powerless more often than not they're WON'Ts (empowering)
channel - 6th component of the process of communication, means/way/method by
which the communication travels; Variety: electric, written, face-to-face
Chronemics - one type of nonverbal communication, study of time; time of nonverbal;
how time is appreciated is based on culture, LCC sees time as tangible, can be
wasted/lost, HCC see it as more fluid, don't see it as something you have
closure - our human tendency to fill in the gaps (leads to problems), Ex: someone says
a name and we think we know
Clothing - one type of nonverbal communication, communicates a message we intend
to or not; Ex: for an interview, you dress up; can indicate a profession (scrubs=medical),
Because competent communicators understand we're always communicating, when
choosing clothing, want to consider context and if clothing matches context/situation
Co-cultures - occur within a society; Ex: age (teen, senior citizen), occupation (fashion
model long-distance trucker)
coercive power - one's perceived ability to control the behavior of another, The
perceived ability to control someone else's behavior through negative reinforcement and
intimidation, Ex: child believes their parents
Cognitive complexity - ability to construct a variety of frameworks for viewing an issue
context - 7th component of the process of communication, situation or environment
where communication takes place, Ex: engagement story about student at football field
Culture, Gender roles, Occupational roles - influences on perception
Culture, Gender, Social conventions, Social roles, Emotional contagion, Fear of self-
disclosure - Influences on Emotional Expression
Cyberbullying - Aggressive harassment of others online
Cyberstalking - Obsessive surveillance and pursuit of others online
debilitative - contributes to negative communication environment; detract from effective
functioning
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