Exam (elaborations)
TEXAS ROADHOUSE QUESTIONS AND ANSWERS
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TEXAS ROADHOUSE QUESTIONS AND ANSWERS
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What is our mission statement and what does it mean to you? - Answers- legendaryfood....legendary service. to me it means treating every guest like you would treat your
grandma
What is the TXRH story? (6) - Answers- fresh baked bread, hand cut steaks, fall of the
bone ribs, made from scratch sides/dressings, ice cold beer/legendary margaritas
Name the management team - Answers- managing partner: David Hollinger
service manager: Courtney Morris
kitchen manager: Craig Capps
Restaurant hours of operation - Answers- Mon-Thurs: 4 pm-10 pm
Fri: 4 pm-11 pm
Sat: 11 am-11 pm
Sun: 11 am-10 pm
Restaurant phone and address - Answers- (252) 353-7427
720 SW Greenville Blvd
Where do we smoke and when? - Answers- Outside back door, not during legendary
hours
Uniform? - Answers- TXRH shirt, dark jeans or jean shorts, belt, non-slip shoes, hair
pulled back, optional hat
What is an Alley Rally and why is it important? - Answers- Quick servers meeting in the
kitchen. important because you will discuss what to expect from the night and other
important info
What should you do if a guest complains? - Answers-
Where was the first TXRH located? - Answers- Clarksville, Indiana
Who is the founder? - Answers- Kent Taylor
What year did the 1st TXRH open? - Answers- 1991
What are the service priorities? (Kent's top 10) - Answers- knowledgeable servers,
urgency on greetings, drinks, food, sense of fun, 3 table stations, manager table visits,
restroom focus, dining room temp, TV's, lighting, bartenders (speed, awareness), host
(smile, urgency), crew involvement
What is the 1st time guest program? - Answers- They get to sample 4 appetizers: corn,
chili, mash potatoes, green beans. (everything comes plain)
, What is your job description? - Answers- server
List all appetizers (10) - Answers- cactus blossom: battered, deep fried, Cajun
horseradish sauce
rattlesnake bites: 10 fried jalapeno bites filled with
jack and red peppers, ranch or cactus sauce
chili: mild, no beans, topped cheddar and red
onions
cheese fries, (chili): steak fries, cheddar, bacon bits,
ranch, jalapeno slice upon request
combo appetizer: 4 oz. wings, 5 rattlesnake bites,
4 potato skins, choice of 2 sauces
killer ribs: 4 bone portion, steak fries, wet nap
boneless wings: plain, mild, hot. 8 oz, blue cheese,
5 celery sticks
shrimp appetizer: 1 skewer of 5 shrimp, seasoned grilled, garlic LPB, served over bread
fried pickles: 7 oz. of pickles, ranch or cactus sauce
twisted mozzarella (8)
What seafood do we offer? (3) What are they served with? - Answers- Salmon: 5 or 8
oz., lemon wedge, LPB, tartar sauce
Fried Catfish: 3-4 pieces, breaded in a southern
cornmeal, lemon wedge, creole mustard sauce
Shrimp dinner: 2 skewer's 5 shrimp served over
rice, lemon wedge, garlic LPB
What are the salad dressings? (9) - Answers- ranch, italian, caesar (creamy with hints
of anchovy, lemon, garlic, pepper), thousand island, honey french, honey mustard, blue
cheese, low fat ranch, oil and vinegar
What are the dinner salads? (4) - Answers- Chicken Caesar: romaine, 8 croutons, 8 oz.
chicken
breast, parmesan cheese
Chicken Critter: salad greens, 4 critters,
jack/cheddar, tom, egg, bacon
Grilled Chicken: salad greens, jack, tom, egg,
bacon, 5 onion rings, 8 croutons
Filet salad: 2 medallions, italian, tom, bacon, diced onion, blue cheese crumbles,
croutons, side of blue cheese
Ribs and Combo dinners (7) - Answers- Full slab: 10-11 bones, BBQ
1/2 slab (6-7 bones)
Ribs & Chicken (4 bone, 8 oz. BBQ chicken)
Ribs & Sirloin (6/8 oz. sirloin, 4 bone)
Sirloin & Chicken (6 oz. sirloin, 8 oz. chicken)
Filet Combos
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