WGU D016 VOCABULARIES
4 components to create a positive culture - ANSWER- 1) promote trust
2) establish growth-oriented culture
3) commitment to diversity/equity/inclusion
4) cultivate emotional intelligence
mission statement - ANSWER- a short sentence that defines the school's goals,
philosophies, and purpose; should guide decision making
vision statement - ANSWER- a description of what the school would like to achieve in
the future; should be succinct, timely (relevant), and personal to the school
core values - ANSWER- the traits of how individuals should act and what to base their
decisions on; ex. integrity, respect, responsible, trust, honesty
conversational leadership - ANSWER- when the leader intentionally uses conversation
as a core process for creating collective intelligence, creating trust, transparency, and
inclusion through 2-way communication
trust - ANSWER- when students/staff respect the decision of the principal and believe
the principal has their best interests at heart; formed by benevolence, reliability,
competence, honesty, and openness
transparency - ANSWER- open communication of how and why decisions are made;
explains when/why information can or cannot be shared
inclusion - ANSWER- considering the gen ed classroom as the placement of 1st choice
for all learners; requires the whole community and a rejection of the "that's not my job,
those are not my students" mindset
universal design - ANSWER- when educators think about their students and their
various learning styles BEFORE creating content and making instruction/assessment
decisions
rational system - ANSWER- sees organizations as machines to achieve specific goals
and focuses on efficiency/design through goals and formalization
ex. Frederick Taylor's time and motion studies to figure out the most efficient
movements on the assembly line
goals - ANSWER- specific parameters to be met that are clear and can allow an
organization to work together towards a purpose
, should direct decision making, specify tasks, and guide allocation of resources
formalization - ANSWER- the development of rules to help standardize performance
and promote rational decision-making based on facts
exception principle - ANSWER- supervisors must deal with the situations that arise that
don't fit an existing rule or regulation
natural system - ANSWER- sees organizations as social groups, uses a human-
relations approach, and views creative tension as helping to build an organization
ex. Mary Parker Follet said that individuals bring with them their own needs, beliefs,
values, and motivations
Hawthorne Studies - ANSWER- social factors affect workers' productivity more than
environmental factors like lighting or temperature
open system - ANSWER- views organizations as systems of groups of participants, and
as NOT self-contained
says schools are affected by internal relationships and structures as well as outside
forces (like political pressures, laws, movements, and resources) that the schools try to
stabilize and integrate
social system - ANSWER- says schools interact with the external environment and
community stakeholders to meet common goals, and that schools have their own
distinct cultures
this type of system is an open system, peopled, goal-oriented, structural, normative, and
sanction-bearing
external feedback loop - ANSWER- feedback loop that indirectly evaluates individuals
by examining the behavior of a school based on community expectations, group norms,
and organizational goals
internal feedback loop - ANSWER- feedback loop that directly evaluated individuals and
informs how their behavior is viewed
feedback comes from leadership but also from informal peer groups
democratic leadership style - ANSWER- leadership style in which the leader uses
shared decision-making and views followers as equals
group discussion is encouraged
relies on 2-way communication that builds a trust-based culture that fosters creativity
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