100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
BUSML 3250 Exam 2 Questions and Answers $12.49   Add to cart

Exam (elaborations)

BUSML 3250 Exam 2 Questions and Answers

 3 views  0 purchase
  • Course
  • BUSML 3250
  • Institution
  • BUSML 3250

BUSML 3250 Exam 2 Questions and Answers

Preview 2 out of 6  pages

  • October 29, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUSML 3250
  • BUSML 3250
avatar-seller
lectknancy
BUSML 3250 Exam 2 Questions and
Answers
Product - Answer-anything that can be offered to a market for attention, acquisition, use,
or consumption that might satisfy a want or need

service - Answer-an activity, benefit, or satisfaction offered for sale that is essentially
intangible and does not result in the ownership of anything

core customer value - Answer-the basic problem solving benefits that consumers are
seeking

actual product - Answer-the physical good or the delivered service that supplies the
desired benefit

augmented product - Answer-the nonphysical attributes of the product including product
warranties, financing, product support, and after-sale service

experience - Answer-how are companies differentiating their offers

how long they last, how they are used, parts, how consumers buy them - Answer-
classifying products

durable, nondurable - Answer-how long products last

consumer, industrial (B2B vs. B2C) - Answer-how they are used

convenience, shopping, specialty, unsought - Answer-how consumers buy them

convenience products - Answer-consumer product that customers usually buy
frequently, immediately, and w/ minimal comparison and buying effort

shopping product - Answer-consumer product that the customer, in the process of
selecting and purchasing, usually compares on such attributes as suitability, quality,
price, and style

specialty product - Answer-consumer product w/ unique characteristics or brand
identification for which a significance group of buyers is willing to make a special
purchase effort

unsought product - Answer-consumer product that the consumer either doesn't know
about or knows abt but doesn't normally consider buying (little interest and awareness)

, product line - Answer-group of products that are closely related b/c they function in a
similar manner, are sold to the same customer groups, are marketed thru the same type
of outlets, or gall w/in given price ranges

product mix - Answer-set of all product lines and items that a particular seller offers for
sale

product line extension - Answer-extending an existing brand name to new forms, colors,
sizes, ingredients, or flavors of an existing product category

brand extension - Answer-extending an existing brand name to new product categories

downward stretch - Answer-adding lower-end (lower price and quality) items to the
product line

brand - Answer-name, term, sign, symbol, or design or a combination of these that
identities the maker or seller of a product or service

brand equity - Answer-differential effect that knowing the brand name has on customer
response to the product and its marketing

brand awareness - Answer-% of target consumers who are familiar w/ the brand and
what it stands for

brand association - Answer-mental and emotional links that consumers make between a
brand and its key product attributes

brand loyalty - Answer-not just repeated brand purchase, but also refusal to purchase
other brands

perceived brand value - Answer-relation between product's benefits and its costs
(usually determined in relation to competitors)

co-branding - Answer-the practice of using the established brand names of two different
companies on the same product

store brands - Answer-brands that the retailer both produces and distributes

licensing - Answer-Use names and symbols created by other companies or well-known
movie characters or celebrities for a fee

national brands - Answer-marketed under the manufacturer's own name

line extension - Answer-kfc

intangible, inseparable, variable, perishable - Answer-services are,,,,

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $12.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

67163 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$12.49
  • (0)
  Add to cart