MOPAREXAM22 - Understanding Mopar Services
Factory-trained technicians perform standard Express Lane Services on vehicles, such as oil and filter
change, tire rotation, fluid top off and ______. ️️complimentary multi-point inspection
The Mopar Vehicle Protection (MVP) _______ plan provide...
Factory-trained technicians perform standard Express Lane Services on vehicles, such as oil and filter
change, tire rotation, fluid top off and ______. ✔️✔️complimentary multi-point inspection
The Mopar Vehicle Protection (MVP) _______ plan provides extended, Stellantis-backed coverage on
more than 5,000 components. ✔️✔️Maximum Care
How many years of complimentary maintenance do Wagoneer retail customers receive with the
Wagoneer Client Services program? ✔️✔️5 years
Which of the following is NOT available on the Mopar.com website? ✔️✔️Ability to lock/unlock the
vehicle
Stellantis Roadside Assistance includes towing to the nearest Stellantis dealer and which other service?
✔️✔️Fuel delivery
Express Lane Service departments are back by which brands? ✔️✔️Mopar, Pennzoil, Magneti Marelli
Which customers are eligible to receive Ownership benefits? ✔️✔️All customers
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? ✔️✔️Have the customer perform an action using their vehicle's phone app
Customers can contact Stellantis Roadside Assistance via their vehicle's mobile app or the ______.
✔️✔️Roadside Assistance phone number
How can you help customers manage unexpected vehicle expenses? ✔️✔️Recommend applying for
the DrivePlus Mastercard
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