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DEOMI Exam 1 (Study Guide) Questions and Answers (100% Pass)
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DEOMI Exam 1 (Study Guide) Questions and Answers (100% Pass)
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1|Page | © copyright 2024/2025 | Grade A+DEOMI Exam 1 (Study Guide)
Questions and Answers (100% Pass)
What is defined as the act or process of using words, sounds, signs, or
behaviors to express or exchange information or to express your ideas,
thoughts, and feelings to someone else?
✓ Communication
What five elements make up the communication process?
✓ a. Communicators (sends and receives)
✓ b. Messages (an object of communication)
✓ c. Channels (Conduit for delivering messages)
✓ d. Environment (physical location, personal experiences, and cultural
background)
✓ e. Feedback
Whose responsibility is it to send a message that will be attended to and
understood?
✓ It is the responsibility of the communicator
The words of your message are referred to as what type of communication?
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Verbal Communication
What is the most powerful way to communicate nonverbally?
✓ Touching is perhaps the most powerful nonverbal communication.
Why is it important to study nonverbal communication?
✓ It is important to study because where verbal and nonverbal message
conflict, nonverbal messages are relied upon more.
What type of communication is between you and at least one other person?
✓ Interpersonal communication
Noise, objects, temperature, and distance are all known as what type of
barrier to communication?
✓ Physical barriers
Past experiences, hidden agendas, and stereotypes describe which barriers
or factors that impact communication?
✓ Perceptual barriers
What type of barrier to communication involves anger, fear, and surprise?
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Emotional barriers
What are the five steps or elements in the listening process?
✓ 1. Receiving.
✓ 2. Attending.
✓ 3. Understanding.
✓ 4. Responding.
✓ 5. Remembering.
Which element in the listening process provides feedback and lets the sender
know the message was received?
✓ Responding
What are the benefits of effective listening?
Master01 | October, 2024/2025 | Latest update
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