Exam (elaborations)
MCHABO QMHA-1 TEST QUESTIONS AND ANSWERS
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MCHABO QMHA-1 TEST QUESTIONS AND ANSWERS
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MCHABO QMHA-1 TEST QUESTIONS AND ANSWERSWhat do Qualified Mental Health Associates (QMHA's) do? - Answers- Communicate
with clients receiving mental health services, assist in gathering information for mental
health evaluations, support and assist clients in reaching goals on their treatment plan.
How to engage consumers? - Answers- -Establish a helping relationship by
demonstrating empathy, respect, and genuineness. -Practice active listening -
Implement measures to avoid crisis -Use person-first language
How to orient consumers? - Answers- -Orient the consumer to the program including
rules and expectations -Explain roles and responsibilities of team members to
consumers and families -Explain forms, purposes, and mandatory abuse reporting
How to collect information for assessment? - Answers- -Assist in gathering information
about basic and community living characteristics for assessment purposes -
Demonstrate effective interviewing techniques -Use open-ended questions and active
listening skills -Respond to self-identified needs -Refrain from using diagnostic labels
Roles of monitoring, observing & reporting - Answers- -Monitor and record behavior to
measure response to interventions -Demonstrate practicality, flexibility, and adaptability
-Maintain awareness of treatment goals -Uphold consumer confidentiality
Teaching basic & community living skills - Answers- -Use methods within scope of
practice -Understand definitions of basic living skills -Model desirable behavior for
community living skills
Resource Referral - Answers- -Assist in obtaining needed community resources -
Connect healthcare consumers and family members to behavioral health and
healthcare team -Maintain awareness of community resources and referral process
Implementing interventions - Answers- -Implement designated interventions and
behavioral management strategies -Implement treatment plan interventions within
scope of practice -Understand intervention techniques and trauma-informed care
Enhancing consumer participation - Answers- -Organize, supervise, and encourage
participation in various activities -Reinforce target behaviors -Demonstrate effective
communication in group activities
Assisting with activities of daily living - Answers- -Assist in completing daily activities
including hygiene, grooming, and feeding
Facilitating Family Involvement - Answers- - Collaborates with the family or designated
support persons to understand the needs of the consumer receiving services
- Maintains confidentiality
- Honors limitations
, Supporting Crisis Intervention - Answers- -Provide immediate support and intervention
during crisis situations
-Implement crisis prevention techniques
-Refer to appropriate resources for further assistance
Promoting Self-Advocacy Skills - Answers- -Encourage consumers to voice their needs
and preferences
-Support consumers in making informed decisions about their care
-Help consumers develop self-advocacy strategies
Utilizing Strengths-Based Approach - Answers- -Identify and build on the strengths and
abilities of the consumer
-Frame interventions and goals around consumer's strengths
-Promote empowerment and self-efficacy through a strengths-based approach
Addressing Cultural Competence - Answers- -Respect and integrate cultural beliefs and
practices into service delivery
-Adapt interventions to be culturally sensitive and relevant
-Seek to understand and address cultural factors impacting the consumer's well-being
Ensuring Documentation Accuracy - Answers- -Maintain accurate and detailed records
of consumer interactions and progress
-Document interventions, outcomes, and any changes in the consumer's status
-Adhere to confidentiality and data protection regulations
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - Answers- c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on
your caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT
on your direct caseload, to whom you have NOT provided any direct services.
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