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CSA Exam 5 Questions And 100% Correct Answers
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CSA Exam 5 Questions And 100% Correct AnswersWhat table acts as a staging table for records of data imported from any particular data
source? A - Import Set Row Table
E - The import sets table is a staging table that is used when records are imported from
a data source.
Which of the following would you use to determine if a user can or cannot contribute to
the knowledge base? A - User Criteria Diagnostics
Which of the following roles can manage more than one Knowledge base? - A -
knowledge_admin
E-
knowledge: Can create, edit, and review knowledge management articles
knowledge_admin: Can manage the knowledge Knowledge Base
knowledge_manager: Can administer knowledge bases and request new knowledge
bases for the
knowledge_admin to approve
While showing the customer their incident form they ask to change the label on the
Priority field to match their internal terminology, which is PValue. Which two of the
following are ways you would do that? (Choose two Correct Answers) A - Right click on
the Priority and select Configure Dictionary; Right click on Priority and select Configure
Label
E-You need to right click on the priority field then select configuration dictionary, which
opens a form-scroll down and look for Choices tab. There you will be modifying what the
value is to be displayed.
, Also, if this is required to be sure it does not impact anything, you can keep the Value as
is & modify the label so that it does not have any negative impact.
Which of the following field or fields are used as a unique key during imports? A -
Coalesce Fields
What module would allow an administrator to define destinations for imported data on
any ServiceNow table? A - Transform Map
Certain tables have a prefix like hr_. Which kind of table has a name that begins with a
custom prefix? A - Scoped application table
Which of the following is the part of a table that holds one piece of data for one record?
-A- Field
E - A field is an individual unit of information on a record. Users view and edit field
information via a form.
Within the Report library, there are various baseline reports that can be used for
learning about reports. What might you search for, to find ITIL best practice indicator
reports? - Answer A - KPI
What is a best practice with regards to importing data? - Answer A - Plan time before
your import to remove obsolete or inaccurate data
E - Note while importing:
1) Before import we need to Verify/clean our data.
2) Importation of data should not be in junks that are very big
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