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ServiceNow CSA Exam Prep Questions And Answers
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ServiceNow CSA Exam Prep Questions And Answers...
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ServiceNow CSA Exam Prep Questions And AnswersWhich of the following applications is available to all users?
A. Change
B. Incident
C. Facilities
D. Self-service - Answer D. Self-service
Which of the following module shows a list of tasks that are assigned to a group that the
user belongs to but has not been assigned yet to an individual user?
A. My Teams Work
B. My Groups Work
C. My Groups Tasks
D. My Teams Tasks - Answer B. My Groups Work
Multiple choice, single line text, and select box are the _______ in ServiceNow?
A. Order Guides
B. Request Types
C. Variable Types
D. Related Lists - Answer C. Variable Types
What is the language used for scripting in ServiceNow?
A. Java
B. AngularJS
C. Javascript
D. Jelly - Answer C. Javascript
,Which of the following defines a transformation maps in ServiceNow?
A. A map that used to share the history of the incident
B. A map used to add data to encrypt fields
C. A map used in firing business rules before the data is queued in the outbound web
service
D. A map to identify the relationships between fields that appear in an import set with
fields in an existing table. - Answer D. A map to identify the relationships between fields
that appear in an import set with fields in an existing table.
Which of the following is one of the main ways a user will interact with the applications
and data in a given ServiceNow instance?
A. Service Portal
B. Workplace
C. Now Platform UI
D. Now Mobile - Answer C. Now Platform UI
A role is an:
A. assignment of users to perform different tasks
B. suite of tasks
C. members to a subscription
,D. suite of permissions
E. suite of users who share a common purpose
F. individual to whom you have grated access to your ServiceNow instance - Answer D.
collection of permissions
A group is a:
A. set of users who share a common purpose
B. collection of permissions
C. collection of tasks
D. individual to whom you have granted access to your ServiceNow instance
E. set of members to a subscription
F. set of users delegated to perform different tasks - Answer A. set of users who share a
common purpose
The Now Platform is an example of which cloud computing model?
A. Software-as-a-Service (SaaS)
B. Platform-as-a-Service (PaaS)
C. Application Platform-as-a-Service (aPaaS)
, D. Infrastructure-as-a-Service (IaaS) - Answer C. Application Platform-as-a-Service
(aPaaS)
Which of the following workflow types does the Now Platform provide?
Select 3 answers from the below options.
A. Employee
B. Customer
C. End User
D. IT - A. Employee
B. Customer
D. IT
What are the three main screen elements of the Now Platform User Interface?
Select 3 answers from the below options.
A. Banner Frame
B. Application Frame
C. Application Navigator
D. Banner Content
E. Content Frame - A. Banner Frame
C. Application Navigator
E. Content Frame
Which of the following would be included in the results when entering "service" in the
Navigation filter?
Choose 2 out of the given options.
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