wgu technical communication c948 task 2 audience 2
wgu technical communication c948
wgu technical communication
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WGU Technical Communication C948
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WGU Technical Communication C948 Task 2 Audience 2
Justification
Communication - ANSWER the exchange of verbal and nonverbal messages with
the intent of stimulating particular meanings in the minds of others.
Understanding - ANSWER to stimulate the meanings we intend in the minds of
others
Technostress - ANSWER a state of communication overload, where we are unable
to process and competently respond t all of the messages we are exposed to.
intercultural communication - ANSWER communication between and among
people and groups across national, ethnic, and other cultural boundaries.
linear model of communication - ANSWER Reveals the basic components of a
simple exchange between two people, illustrating a straightforward process in which
an individual communicator transmits a message to a receiving communicator.
Phase 1 of Linear Model of Communication: Deciding on the message - ANSWER
A Sender selects a message to send to a receiver (or receivers) in order to achieve a
desired outcome. The sender is also referred to as the source of the message
Phase 2 of Linear Model of Communication: Encoding the message - ANSWER
Encoding refers to a psychological process in which the sender of a message
assigns symbols, such as words, sounds, or gestures, to his or her thoughts and
feelings. Competent communicators are able to translate their ideas into
communication symbols appropriate for the message and the receiver.
Phase 3 of Linear Model of Communication: Transmitting the message - ANSWER
A message is "sent" from sender to receiver, using a particular channel that is
selected by the sender. The channel is the medium that carries the message such h
as email, telephone, face-to-face communication, or a written document.
Phase 4 of Linear Model of Communication: Perceiving the message - ANSWER
When a receiver detects that a message has been sent, he or she attends to it and
perceives it in some fashion.
Phase 5 of Linear Model of Communication: Decoding and assigning meaning to the
message - ANSWER When a receiver assigns meaning to the message that has
been communicated, he or she is engaging in a psychological process known as
decoding. Decoding is the opposite of encoding (the activity that the sender engaged
in at the beginning of the exchange). The receiver translates the symbols (words,
sounds, and gestures) perceived not thoughts and feelings.
, Noise - ANSWER In context of communication refers to any auditory, visual, or
psychological distraction that interferes with the sending and receiving of messages..
Feedback - ANSWER verbal or nonverbal response to a message that a receiver
provides to a sender as he or she perceives and assigns meaning to the sender's
messages.
Transactional Model - ANSWER The addition of feedback, along with consideration
of the factors that make accurate decoding of messages difficult, transforms the
linear model into this
Context - ANSWER the environment and situation in which communication occurs.
Roles - ANSWER clearly defined and specialized functions that each member of
the team possesses.
rules - ANSWER formal expectations that guide team members' interactions with
one another as well as their task performance.
Communication Competence - ANSWER one's ability to "choose among available
communicative behaviors to accomplish one's goals during an encounter"
Selective Exposure - ANSWER states that we will attend to information that
reinforces existing beliefs and disregard information that is at odds with our current
position.
selective attnetion - ANSWER once we are engaged in a particular interaction, we
focus on certain information and ignore other information.
selective perception - ANSWER applying our own unique experiences to the
message in an element of selection. Our inclination to see, hear, and believe what
we want to see, hear, and believe.
selective recall - ANSWER We remember things that we agree with rather than
things that are contrary to our beliefs
Orgnization - ANSWER a communicator's efforts to group information into
meaningful inits to make further sense out of the information.
figure-ground organization - ANSWER figure- the foreground or point of emphasis
for your attention
ground- the background of the particular stimuli that capture your focused attention.
closure organization - ANSWER Fill in missing information to complete a
perception.
proximity organization - ANSWER Physical closeness, in relation to other
information
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