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MBA 704 Exam 1 Questions and Answers
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MBA 704 Exam 1 Questions and Answers
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MBA 704 Exam 1 Questions andAnswers
Challenges Facing Management - Answers -view employees as assets rather than
costs. Make employees feel valued. Recognize and appreciate the importance of
human resources.
Paradigm Shift - Answers -recognize and appreciate the importance of human
resources, but also use recent history as a catalyst for change in understanding and
management of human resources.
Management Dimensions (Skills) - Answers -technical- functional expertise.
Conceptual- being able to see the bigger picture and how different parts of the
organization work together. Human- people skills.
Traditional Human Relations Approach - Answers -Theory X- assumption that
employees are lazy and only interested in money.
Organizational Behavior Approach - Answers -Human behavior is more complicated
than just providing good pay, proper work conditions, and job security. Employees are
complex, and theoretical understanding supported by research is needed before
applications are made to manage employees.
Status of Organizational Behavior to Real World Management - Answers -One-eight
situation. Only 1/8 of organizations buy into importance and value of human resources,
incorporate high performance work practices, and stick with these practices.
Knowing Doing Gap - Answers -the gap between managers knowing the value of the
human factor and strategies to improve performance but doing nothing about it.
Reasons for Knowing Doing Gap - Answers -talk but no action. Fear. Internal
competition. Poorly designed and complex measurement systems. Reliance on
precedent.
Evidence Based Management - Answers -use hard facts and empirical evidence to
make decisions. Make organizational decisions informed by social science and
unsystematic experience toward those based on the best available scientific evidence.
Satisfies the need to refocus management education based on valid theory and
research, translated for effective practice.
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