Funeral Service Management Review 2 Exam Questions And Answers 100% Pass
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Course
Funeral Service
Institution
Funeral Service
Funeral Service Management Review 2 Exam
Questions And Answers 100% Pass
Management - answerThe act of motivating people towards the achievement of a goal or goals
Funeral Home Management - answerAchieving the goals of a funeral home through the use of
people and resources
Funeral Service Mana...
Funeral Service Management Review 2 Exam
Questions And Answers 100% Pass
Management - answer✔The act of motivating people towards the achievement of a goal or goals
Funeral Home Management - answer✔Achieving the goals of a funeral home through the use of
people and resources
Funeral Service Management - answer✔The administration of a funeral service enterprise, the
activities of which encompass marketing, office, personnel, facilities and financial management
Dannible's Definition of a Funeral Service Manager - answer✔Someone who takes the goals of
the funeral home, analyzes them, and generates enough enthusiasm to have other people or staff
implement them for the firm's success. The manager accomplishes this through the four
functions of management
Planning - answer✔That function of determining in advance what needs to be accomplished in
order to achieve a particular goal
Mission Statement - answer✔Describes the purpose of an organization. It is aimed at enabling all
members of the organization to share the same view of the company's goals and philosophy
Goals - answer✔Broad statements about what an organization wants to achieve
Objectives - answer✔Specific statements of ends, the achievement of which are contemplated
within a specific period of time
To meet the needs of those grieving families that selects the funeral home to serve them. Or,
fulfilling the needs of the client families and the community resulting from death. -
answer✔What is the primary objective of a funeral service enterprise?
Meeting expenses, providing a reasonable return on investment, and capital improvements.
Funeral home managers must supervise employees, keep the business operating efficiently and
profitably, ensure it is adhering to all state and federal laws, and maintain quality control in all
matters dealing with customers. - answer✔What is the secondary objective of a funeral service
enterprise?
Secondary - answer✔Would meeting expenses be a primary or secondary objective?
Primary - answer✔Would providing sweet rolls at the at-need conference be part of the primary
or secondary objective?
Secondary - answer✔Would adding new carpet to the arrangement rooms be a primary or
secondary objective?
Secondary - answer✔Would adding a new car to the fleet be a primary or secondary objective?
Primary - answer✔Would meeting the family after hours be part of the primary or secondary
objective?
1st function of Management- Planning - answer✔What is the function of determining in advance
what needs to be accomplished in order to achieve a particular goal?
2nd function of Management- Organization - answer✔The way in which work is arranged and
distributed among the members of a firm
3rd function of Management- Directing (Actuating) - answer✔Regulating the activities or course
of activities of an organization; to guide and/or supervise the activities of an organization
A management function which compares organizational and individual performance with
predetermined standards or expected results - answer✔4th function of Management- Evaluating
or controlling
Development of a mission statement - answer✔What is one of the two concepts discussed under
planning?
Setting of goals and objectives - answer✔What is one of the two concepts discussed under
planning?
Mission statement - answer✔Describes the purpose of an organization. It is aimed at enabling all
members of the organization to share the same view of the company's goals and philosophy
Reasons the organization exists - answer✔What is one of the five components of a mission
statement?
Products and services offered - answer✔What is one of the five components of a mission
statement?
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