E-Commerce Terminology Test Questions with Complete Solutions Graded A+
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E-Commerce Terminology
Institution
E-Commerce Terminology
E-Commerce Terminology Test Questions with Complete Solutions Graded A+
clickstream behavior - Answers the transaction log that consumers establish as they move about the Web
security of credit card information, privacy of personal information, shipping costs, product quality, web site return pol...
E-Commerce Terminology Test Questions with Complete Solutions Graded A+
clickstream behavior - Answers the transaction log that consumers establish as they move about the
Web
security of credit card information, privacy of personal information, shipping costs, product quality, web
site return policy - Answers top 5 concerns about purchasing online (in order)
augmented product - Answers a product with additional benefits to customers beyond the core benefits
embodies in the actual product
closed loop marketing - Answers when marketers are able to directly influence the design of the core
product based on market research and feedback from the market
Law of One Price - Answers with complete price transparency in a perfect information marketplace,
there will be one world price for every product
price dispersion - Answers the difference between the highest and lowest price in a market
library effect - Answers an attempt to appeal to consumers on the basis of the total number of products
offered
rule-based data mining - Answers examines demographic and transactional data of groups and
individuals at a Web site and attempts to derive general rules of behavior for visitors
collaborative filtering - Answers site visitors classify themselves into affinity groups characterized by
common interests; products are then recommended based on what other members in the group have
recently purchased
customer relationship management (CRM) system - Answers a repository of customer information that
records all of the contacts that a customer has with a firm and generates a customer profile available to
everyone in the firm with a need to "know the customer"
one-to-one marketing - Answers segmenting the market based on a precise and timely understanding of
an individual's needs, targeting specefic marketing messages to these individuals, and then positioning
the product vis-a-vis competitors to be truley unique
transactive content - Answers results from the combination of traditional content, such as articles and
product descriptions, with dynamic information culled from product databases, tailored to each user's
profile
organic search - Answers inclusion and ranking of sites depends on a more or less unbiased application
of a set of rules imposed by the search engine
product advertising, financial services, scam/fraud, health remedies, pornography - Answers top 5 spam
categories
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