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OMGT Final Exam Questions and Answers
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OMGT Final Exam Questions and Answers
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OMGT Final Exam Questions andAnswers
Mission Statement - Answer-Explains why an organization exists and what is important
to the organization (its core values) and identifies the organization's domain.
Operations and SC strategy is a functional strategy that is an infrastructure strategy. -
Answer-False
Structural elements of a business includes computer systems - Answer-true
What type of quality is it when the product was made or service was performed to
specifications? - Answer-Conformance quality
Business strategy - Answer-The strategy that identifies a firm's targeted customers and
sets time frames and performance objectives for the business.
Effeceincy: Works for 10 hours, 80% efficiency, how many actual hours did they work? -
Answer-.8x10=8
Which of these steps is NOT part of the Six Sigma Process? - Answer-DMAIC
Greenbelts have more training than team members but less training than black belts. -
Answer-True
What is the definition of TQM? What does it excel in? - Answer-When orgs excel in all
quality dimensions
What perspective focuses on whether or not a product was made or service was
performed as intended? - Answer-Conformance peepe
What dimension of quality asks how long a product can go between failures and
maintenance? - Answer-Reliability
Cost reduction is NOT a core idea of TQM. - Answer-True
Rated capacity. If your shift at was is 10 hours and you wash 50 cars an hour but water
shuts off at 2, 30 min intervals how many cars can you wash? - Answer-a. 10hrs at car
wash, 150 cars/hr, half way through 30 minute break
b. What is Rated Capacity
c. 9.5hrs working, 9.5/10, 95% of 150 cars
d. RC= 142.5 cars/hr
e. 8 hrs, 30 minute break, 250 cars
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