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FNU 472 Ch. 12 Exam Study Set
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FNU 472 Ch. 12 Exam Study Set ...
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FNU 472 Ch. 12 Exam Study Sethuman resources management - Answer emerged in the 1880s and today involves an
integrative process of recruiting, selecting, training, developing, compensating,
supervising, and maintaining the workforce needed to achieve an organization's goals
scientific management - Answer the systematic approach to improving worker
efficiency based on the collection and analysis of data, appeared in manufacturing
Frederick W. Taylor - Answer father of scientific management, along with Frank and
Lillian Gilbreth and Henry L. Gantt
1920s when the human element was added to management functions - Answer when did
HRM begin
national labor relations act in 1935 - Answer added total quality management
transformation process - Answer as a function of management, HRM is part of the ___ in
the foodservice system
huan resources management encompasses__ - Answer the recruitment, selection,
orientation, training, development, supervision, evaluation, and compensation of one of
the key inputs to the food service system-- its human resources
effective HRM is necessary to - Answer ensure that all of the outputs to the system are
achieved, including employee satisfaction
human resource planning - Answer process of anticipating and making provision for the
movement of people into, within, and out of an organization.
objective of human resource planning - Answer to use people as effectively a possible
and to have available the required number of people with qualifications for positions
when openings occur. a strategic plan must be developed, followed by forecasting
future employee needs. finally a supply and demand analysis is required
strategic planning team - Answer the HR manager should be on the
members of the team should be aware of current employees' - Answer skills, abilities,
and knowledge and their and also future employees' training and development needs.
they should also know the wages and benefits required to attract qualified employees
organizational environment - Answer ___ will define the limits within which a human
resources plan must operate
dennison and weber emphasize the importance of HRM involvement and see__ - Answer
human capital as a critical resource that provides competitive advantage to firms who
hire and develop employees who are customer focused, empowered, and committed to
the goals of the organization
, human resources forecasting involves__ - Answer determination of the number, type,
and qualifications of individuals who will be needed to perform specific duties at a
certain time.
internal supply of labor needs to be determined first
external supply must be forecast.
historical data can be used to - Answer predict demand for employees, such as chef and
waitresses
the simplest method for forecasting - Answer adjust the present staffing levels for
anticipated turnovers and retirements
supply analysis - Answer uses both internal and external sources
internal supply analysis begins with the preparation of - Answer staffing tables
staffing tables - Answer pictorial representations of all organizational jobs with the
numbers of employees in those jobs and future employment requirements
skills inventories - Answer contain information on each employee's education, skills,
experience, and career aspirations
marketing and use of incentives - Answer Managers can try to recruit more candidates
through:
redesign the work to better match existing candidate skills to the work needing to be
done - Answer a less-often-used strategy by managers to recruit
forecast - Answer demand is based on
finding employees who have the required qualifications to fill vacancies - Answer supply
is based on
if shortages are predicted, what can happen with employees - Answer new employees
can be hired, present employees can be retrained, those retiring can be asked to stay
on, or laborsaving methods can be introduced. if employees need to be hired, the
external labor forecast can help managers plan a recruitment program
job analysis - Answer referred to as the base of huma resource management because
the information collected serves so many functions
job analysis definition - Answer process of obtaining information about jobs by
determining the duties and tasks or activities of those jobs
in larger organizations, job analysis is often performed by - Answer a specialist retained
for that particular purpose- job analysts - most often have an industrial engineering
background
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