GEB3213 FSU EXAM 1 QUESTIONS AND ANSWERS
According to Debra Fair, thinking about ___ should be performed after thinking about the other issues. - Answer-the product
/.All of the following statements about communication are true EXCEPT: - Answer-Establishing goals is a prerequisite to communi...
GEB3213 FSU EXAM 1 QUESTIONS AND ANSWERS
According to Debra Fair, thinking about ___ should be performed after thinking about
the other issues. - Answer-the product
/.All of the following statements about communication are true EXCEPT: - Answer-
Establishing goals is a prerequisite to communication practices
/.Ideally the communication process ends with the... - Answer-feedback
/.We interpret stimuli based on all of the following EXCEPT: - Answer-c) one's age
/.What creates the need for someone to initiate communication? - Answer-stimulus
/.What is an example of an internal stimulus? - Answer-You dream about an idea for a
new commercial to promote your company's product.
/.What could be a stimulus in business? - Answer-a letter from a customer, a phone call,
an invoice from a supplier, a presentation in a meeting
/.An example of a stimulus for communicating in business might be...
a) a message from a supplier
b) your awareness of the temperature in the office
c) an absence of an employee
d) a rumor about a potential wage freeze
e) all of these responses - Answer-e) all of these responses
/.All of the following are examples of filters EXCEPT: - Answer-communication medium
/.A person's unique perception of reality acts as a ___ when interpreting a stimulus -
Answer-filter
/.Interpretation of a stimulus takes place in or at the - Answer-filter
/.What is an example of the message component of communication? - Answer-a
telephone call is placed
/.The extent to which a communication effort reaches its desired goal depends directly
on how well you construct... - Answer-the message
/.The information that is communicated is called the - Answer-message
/.Identify an example of an oral medium - Answer-press conference
/.If you look puzzled as a coworker tries to explain the company's new sick-leave policy,
you are - Answer-simultaneously sending and receiving a message
, /.Which component is NOT required for communication to take place? - Answer-
feedback
/.Which of these statements about the destination component of communication is NOT
correct? - Answer-Once the message enters the receiver's sensory environment, it
becomes a filter for that person
/.When a message you transmit reaches its destination, it becomes... - Answer-a
stimulus for the receiver
/.What statement about the destination component of communication is NOT correct? -
Answer-Communication occurs once the message enters the reader's sensory
environment
/.Why might oral communication be more advantageous than written communication? -
Answer-(all of the above) oral communication provides more ways to relay your ideas to
others; you can use nonverbal cues, especially during presentations and staff meetings;
the audience can ask questions and receive immediate feedback; you can use pauses,
accents, and voice tone to stress or subordinate particular points
/.By definition, an orderly and objective presentation of information that assists in
decision making and problem solving is - Answer-a report
/.What causes most oral communication problems in business? - Answer-poor listening
/.Which of the following can oral communication NOT help you accomplish? - Answer-
provide a permanent record of the message you are conveying
/.Which of the following is the first verbal barrier that can occur in the communication
process? - Answer-inadequate knowledge or vocabulary
/.The literal meaning of a word is - Answer-the denotative meaning
/.What is a verbal barrier to communication? - Answer-A recipient's interpretation of a
message is not the same as the sender's interpretation
/.As if (meaning in your dreams) is an example of - Answer-slang
/.Your supervisor requests a report recommending which computer to install in your
offices. What barrier arises if you use abbreviations like "RAM" and "GB" that the
supervisor does not understand? - Answer-inappropriate use of expressions
/.You will not be able to communicate effectively if... - Answer-your message contains
words that the receiver cannot understand
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