PGA PGM Level 3 - Food and Beverage Exam
Questions And Answers
2 facilities use the same product from the same purveyor, but use it for different
menouitems - Answer This is an example of differentiated product
2 major reasons restaurants fail? - Answer Lack of management skills and good
accounting
Best way to retain staff - Answer Training
Dram shop laws state that you are responsible for people you serve? - Answer True
By what are Food and Beverage payroll determined? Answer Facilities operational goals
What does Formal dining require? Answer Highest Staff Levels
What is the goal of F&B control? Answer Eliminate waste through use of control
procedures to increase profits
What government agency regulates safety, use of chemicals, and emergency
procedures? Answer OSHA
In a Food & Beverage operation it is important for menus to be what? Answer Unique
The major tool for controlling payroll costs - Answer Scheduling
, Menu concepts was for developing recipes? - Answer False
The method the storerooms use where they place new stock behind old stock - Answer
FIFO (First In First Out)
The most basic and important control tool - Answer Is the menu
Next to payroll cost, this is the second largest expense of your F&B operations - Answer
F&B supplies
How many liquor license is controlled by who? - Answ er Local community
Of the operating budget, how much can be spent on food purchases? - Answer 40%
The operational goal of a facilty determines what? - Answer The level of service and the
quality of Food & Beverage operations
Portion cost formula - Answer Total Recipe Cost/number of portions
Revised cost and prices come into place during the "potential costing" part of the menu
development process - Answer False (Revised cost and prices are part of the menu
printing stage)
Standard Recipe - Answer Is Created During the Developing and Tasting Recipe Stage
This is provided by a standard recipe and is the heart of all control - Answer
Consistency and operations
This law states a facility can be held responsible for the actions of intoxicated
customers? -Answer Dram shop laws
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