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AARP Assessment 2024 Exam/10 Q’s and A’s
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AARP Assessment 2024 Exam/10 Q’s and A’s
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AARP Assessment 2024 Exam/10 Q’s and A’sWhich of the following is TRUE about UnitedHealthcare Medicare plans
carrying the AARP name?
AARP does not endorse any UnitedHealthcare MA and PDP plans but does
endorse the AARP Medicare Supplement Insurance Plans.
AARP does not endorse any UnitedHealthcare MA, PDP and Medicare
Supplement plans.
UnitedHealthcare is one of many insurance companies to have the AARP
name on its Medicare Supplement Plans. - -UnitedHealthcare is one of many
insurance companies to have the AARP name on its Medicare Supplement
Plans. - not true
- To live up to the five Consumer Commitment Standards, agents offering
AARP-branded products should help their customers feel their relationship
with AARP is ____________________.
Challenging and intriguing
Effortless and inspiring
Demanding but fair
Interesting but tough - -Effortless and inspiring
- Which of the following are part of being straightforward when servicing a
customer? (Select 3)
Communicating clearly to alleviate any confusion.
Being upfront about what information means.
Hiding product costs.
Providing the right information. - -Communicating clearly to alleviate any
confusion.
Being upfront about what information means.
Providing the right information.
- Do consumers have to be an AARP member to enroll in an AARP-branded
plan with UnitedHealthcare?
Yes, if the consumer is enrolling in a Medicare Supplement Plan.
Yes, if the consumer is enrolling in a Medicare Advantage or PDP.
No, the consumer does not need to be an AARP member to enroll in a
Medicare Supplement Plan. - -Yes, if the consumer is enrolling in a Medicare
Supplement Plan.
- Which of the following statements is FALSE?
AARP is not an insurer.
UnitedHealthcare offers Medicare plans.
UnitedHealthcare contracts with providers.
AARP sets rates for the Medicare Supplement Plans. - -AARP set rates for the
Medicare Supplement Plans
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