GEB 1011 TEST QUESTIONS AND ANSWERS ALL CORRECT
Which of the following is a temporary group of employees, usually chosen for their expertise, responsible for bringing out a specific change? - Answer- Task force
What is an informal communication channel? - Answer- The grapevine
Transformat...
Which of the following is a temporary group of employees, usually chosen for their
expertise, responsible for bringing out a specific change? - Answer- Task force
What is an informal communication channel? - Answer- The grapevine
Transformation process - Answer- The conversion of human, financial, and physical
resources into goods, services, and ideas.
From an operations perspective, food sold at a restaurant and services provided by a
plumbing company are - Answer- Outputs.
Transformation processes occur - Answer- In all organizations.
To receive a haircut, you generally have to go to a barbershop or salon. To which of the
following characteristics does this pertain? - Answer- Nature and consumption of output
Money, employees, time, and equipment represent an airline's ________ to the
transformation process. - Answer- Inputs
Manufacturers' products are typically - Answer- More standardized than service
providers'.
Term standardization - Answer- Making identical, interchangeable components or
products.
A metal fabrication plant with a cutting department, a drilling department, and a
polishing department would likely use which of the following layouts? - Answer- Process
Total quality management - Answer- Is a philosophy that uniform commitment to quality
in all areas of an organization will promote a culture that meets customers' perceptions
of quality.
Just-in-time management. - Answer- Minimizing inventory by providing an almost
continuous flow of items from suppliers to the production facility
Material-requirements planning. - Answer- A planning system that schedules the precise
quantity of materials needed for production is called
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