Society - ANS- A community, nations, or broad grouping of people having common traditions, institutions, and collective activities and interests
Culture - ANS- The characteristic features of everyday life shared by people in a particular place or time
Business culture - ANS- Th...
GEB3213 FSU EXAM 1
QUESTIONS AND ANSWERS
Society - ANS- A community, nations, or broad grouping of people having common
traditions, institutions, and collective activities and interests
Culture - ANS- The characteristic features of everyday life shared by people in a
particular place or time
Business culture - ANS- The norms, values, and beliefs that pertain to all aspects of
doing business in a culture.
Language used while conducting business informs how we view tasks, accomplish
goals, and build relationships
emotional literacy - ANS- the capacity to perceive and to express feelings, especially
as they surround intimate relationships
Discourse - ANS- Written or spoken communication or debate
Learned behavior
code switch - ANS- We use different vocab and ways of speaking/communicating in
different situations and with different people
Workplace alienation - ANS- Feeling disconnected from co-workers, because
business relationships lack intimacy we're accustomed to outside of work
Metaphor - ANS- figure of speech comparing two different things
Idioms - ANS- words and phrases that mean something different from the literal
meanings of the words (it's a dog eat dog world)
Reciprocity - ANS- Mutual benefit
, zero-sum game - ANS- a situation in which one person's gain is another's loss
Individualism - ANS- giving priority to one's own goals over group goals and defining
one's identity in terms of personal attributes rather than group identifications
Collectivism - ANS- giving priority to the goals of one's group (often one's extended
family or work group) and defining one's identity accordingly
emotional intelligence - ANS- The ability to understand, manage, and effectively
express one's own feelings as well as engage and navigate successfully with those of
others
empathy - ANS- the ability to understand and share the feelings of another
sympathy - ANS- feel bad for someone (detached position)
Style - ANS- A basic and distinctive mode of expression.
can be defined as a persons individual voice expressed through creative diction and
syntax
Diction - ANS- the choice and use of words and phrases in speech or writing.
Syntax - ANS- The arrangement of words and phrases to create well-formed
sentences in a language.
verbal fillers - ANS- vocalized pauses in which a speaker inserts sounds such as
"uh"
code switching - ANS- switching back and forth between one linguistic variant and
another depending on the cultural context
authored content - ANS- -unstructured content in a wide variety of formats. Authored
content are creations that are attributed to an individual or identifiable entity
-ex-emails, texts
grammar - ANS- in a language, a system of rules that enables us to communicate
with and understand others
revision - ANS- the act of rewriting something to correct it or make it more official
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