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Exam 1 GEB-3213 (Ch.1-4) Questions and Answers
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Exam 1 GEB-3213 (Ch.1-4) Questions and Answers
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Exam 1 GEB-3213 (Ch.1-4) Questionsand Answers
Ch.1 ii- iiAnswers ii-Understanding iiBusiness iiCommunications
1. iiAccording iito iiDebra iiFair ii(Insider iiPerspective iiin iiChapter ii1), iithinking iiabout
ii________ iishould iibe iiperformed iiafter iithinking iiabout iithe iiother iiissues.
a. iiyour iiobjective
b. iithe iitarget iiaudience
c. iithe iitactics
d. iiyour iicommunication iistrategies
e. iithe iiproduct ii- iiAnswers ii-The iitactics
2. iiAll iiof iithe iifollowing iistatements iiabout iicommunication iiare iitrue iiexcept:
a. iiCommunication iiis iinecessary iiif iian iiorganization iiis iito iiachieve iiits iigoals.
b. iiEstablishing iigoals iiis iia iiprerequisite iito iicommunication iipractices.
c. iiCompetent iiwriting iiand iispeaking iiskills iiwill iiget iiyou iihired.
d. iiLack iiof iicompetent iiwriting iiand iispeaking iiskills iiis iithe iinumber iione iisource iiof
iidissatisfaction iithat iiemployers iihave iiabout iitheir iiemployees.
e. iiCompetent iiwriting iiand iispeaking iiskills iiwill iihelp iiyou iiachieve iipersonal iiand iisocial
iigoals. ii- iiAnswers ii-Establishing iigoals iiis iia iiprerequisite iito iicommunication iipractices.
3. iiIdeally iithe iicommunication iiprocess iiends iiwith iithe
a. iimedium.
b. iimessage.
c. iistimulus.
d. iifeedback.
e. iidestination. ii- iiAnswers ii-feedback
4. iiAccording iito iithe iitext, iiwe iiinterpret iistimuli iibased iion iiall iiof iithe iifollowing iiexcept
a. iione's iiknowledge.
b. iione's iiexperience.
c. iione's iiage.
d. iione's iiculture.
e. iione's iiemotions. ii- iiAnswers ii-ones iiage
5. iiWhich iiof iithe iifollowing iicreates iithe iineed iifor iisomeone iito iiinitiate iicommunication
a. iimedium
b. iifilter
c. iimessage
d. iistimulus
,e. iidenotation ii- iiAnswers ii-stimulus
6. iiWhich iiis iian iiexample iiof iian iiinternal iistimulus
a. iiYou iiread iia iimemo iifrom iiyour iisupervisor iirequesting iisales iifigures iifor iithe iipast
iifive iiyears.
b. iiWhile iiphotocopying iireports, iiyou iioverhear iitwo iimanagers iitalking iiabout iiupcoming
iilayoffs.
c. iiYour iioffice iiis iitoo iihot iibecause iithe iiair iiconditioner iiisn't iiworking iiproperly.
d. iiYou iinotice iian iiintern iipocketing iimoney iifrom iithe iipetty iicash iifund.
e. iiYou iidream iiabout iian iiidea iifor iia iinew iicommercial iito iipromote iiyour iicompany's
iiproduct. ii- iiAnswers ii-you iidream iiabout iian iiidea iifor iia iinew iicommercial iito iipromote
iiyour iicompany's iiproduct
7. iiWhich iiof iithe iifollowing iicould iibe iia iistimulus iiin iibusiness
a. iia iiletter iifrom iia iicustomer
b. iia iiphone iicall
c. iian iiinvoice iifrom iia iisupplier
d. iia iipresentation iiin iia iimeeting
e. iiall iiof iithese ii- iiAnswers ii-All iiof iithese
8. iiAn iiexample iiof iia iistimulus iifor iicommunicating iiin iibusiness iimight iibe
a. iia iimessage iifrom iia iisupplier.
b. iiyour iiawareness iiof iithe iitemperature iiin iithe iioffice.
c. iian iiabsence iiof iian iiemployee.
d. iia iirumor iiabout iia iipotential iiwage iifreeze.
e. iiall iiof iithese iiresponses ii- iiAnswers ii-all iiof iithese
9. iiAll iiof iithe iifollowing iiare iiexamples iiof iifilters iiexcept
a. iipersonality.
b. iiculture.
c. iirecipient's iimood.
d. iicommunication iimedium.
e. iiindividual iiexperience. ii- iiAnswers ii-communication iimedium
10. iiA iiperson's iiunique iiperception iiof iireality iiacts iias iia ii_____ iiwhen iiinterpreting iia
iistimulus.
a. iinonverbal iimessage
b. iimedium
c. iifilter
d. iifeedback iimechanism
e. iicommunication iiprocess ii- iiAnswers ii-filter
11. iiInterpretation iiof iia iistimulus iitakes iiplace iiin iior iiat iithe
a. iifilter.
b. iimedium.
c. iimessage.
, d. iifeedback.
e. iidestination. ii- iiAnswers ii-filter
12. iiWhich iiof iithe iifollowing iiis iian iiexample iiof iithe iimessage iicomponent iiof
iicommunication
a. iia iitelephone iicall iiis iiplaced
b. iiinformation iiis iiinterpreted
c. iia iitelephone iicall iiis iireceived
d. iia iidecision iiis iimade iito iirelay iispecific iiinformation iito iisomeone
e. iiinformation iiis iireceived iifrom iia iireport ii- iiAnswers ii-a iidecision iiis iimade iito iirelay
iispecific iiinformation iito iisomeone
13. iiThe iiextent iito iiwhich iia iicommunication iieffort iireaches iiits iidesired iigoal iidepends
iidirectly iion iihow iiwell iiyou iiconstruct
a. iithe iimessage.
b. iithe iimedium.
c. iithe iifilter.
d. iithe iistimulus.
e. iithe iifeedback. ii- iiAnswers ii-the iimessege
14. iiThe iiinformation iithat iiis iicommunicated iiis iicalled iithe
a. iistimulus.
b. iifilter.
c. iimessage.
d. iimedium.
e. iinone iiof iithese ii- iiAnswers ii-messege
15. iiIdentify iian iiexample iiof iian iioral iimedium.
a. iipress iirelease
b. iihand iigesture
c. iie-mail
d. iifacial iiexpression
e. iipress iiconference ii- iiAnswers ii-press iiconference
16. iiIf iiyou iilook iipuzzled iias iia iicoworker iitries iito iiexplain iithe iicompany's iinew iisick-
leave iipolicy, iiyou iiare
a. iiusing iia iinonverbal iimedium iito iifilter iithe iimessage.
b. iiadding iinoise iito iithe iicommunication iienvironment.
c. iiproviding iian iiinternal iistimulus iifor iiyour iiaudience.
d. iisimultaneously iisending iiand iireceiving iia iimessage.
e. iieliminating iithe iifeedback iiportion iiof iithe iiprocess. ii- iiAnswers ii-using iia iinon iiverbal
iimedium iito iifilter iithe iimessege
17. iiWhich iicomponent iiis iinot iirequired iifor iicommunication iito iitake iiplace
a. iifeedback
b. iimedium
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