FAML 420 Final Exam Questions and Answers All Correct
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Course
FAML 420
Institution
FAML 420
FAML 420 Final Exam Questions and Answers All Correct
What is confrontation? - Answer- calling attention to inconsistencies
Why is confrontation important? (BE CURIOUS) - Answer- - Reduces blind spots
- point out inconsistencies & discrepancies
- better self awareness (client)
Cautions ...
FAML 420 Final Exam Questions
and Answers All Correct
What is confrontation? - Answer- calling attention to inconsistencies
Why is confrontation important? (BE CURIOUS) - Answer- - Reduces blind spots
- point out inconsistencies & discrepancies
- better self awareness (client)
Cautions with confrontation - Answer- - relationship has been built
- do not use out of anger
- should not include accusations
- Be sensitive
- Be gentle
Lead ins for confrontation - Answer- - You said.... Yet you....
- I am confused because you say.... But then...
- I don't understand, you said.... Yet you...
- In what way do you...
- On the one hand...but on the other...
What is providing feedback? - Answer- -Information based on observations observed
Why is providing feedback important? - Answer- -shrink blind spots
Cautions for providing feedback - Answer- Offer it tentatively
Do not offer it unless they want it
DO NOT ASK "AM I RIGHT?"
Tips for using providing feedback effectively - Answer- Use I messages
Ask permission
emphasize the clients strengths
Be specific, non-judgmental
Do not give feedback on something the person cannot change
Lead in for providing feedback - Answer- I have noticed that...
I sense that you...
I get the impression that you...
, What is providing education? (TOOLBOX) - Answer- Provide instruction or information
that will help the client
Why is providing education important? - Answer- Can help the client move forward in
meaningful ways
Cautions when using providing feedback - Answer- - use it sparingly or it can
overshadow what the client is trying to share
Tips for using providing education - Answer- Identify key concerns or needs
Teach with a story
Teach with the Spirit
Readiness to listen & learn
One Liners
Quotes
What is a goal? - Answer- Helps to establish something the client can work on.
Why is setting goals important? - Answer- Provides direction
Provides hope
Vision
Place responsibility on the helpee
Can make a focus for future discussions
Cautions to take when setting goals. (They can talk it through, not leading or setting
goals) - Answer- -Don't jump in too fast
-Let the client establish the goals
-Try and not solve the problem too quickly
-Make sure the problem is understood correctly
Tips for setting goals - Answer- Provide helpful feedback
Give helpful prompts
Provide insight or education
Is that realistic?
Ask questions
What is immediacy? - Answer- Talking about the here and now.
Why is immediacy important? (W/ ANCHORS) - Answer- -Benefits them
-What is holding them back
-Resolves tensions and discomforts
-Clarify issues concerning trust
Help promote direct communication
Cautions when using immediacy. - Answer- - Use with caution and sensitivity
- time is right
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