The process of management involves the functions of planning, __________ , leading, and controlling. - Answer-organizing
An effective manager achieves both high-performance results and high levels of ___________ among people doing the required work. - Answer-satisfaction
Performance efficienc...
MGT 420 Midterm Exam Questions and
Answers
The process of management involves the functions of planning, __________ , leading,
and controlling. - Answer-organizing
An effective manager achieves both high-performance results and high levels of
___________ among people doing the required work. - Answer-satisfaction
Performance efficiency is a measure of the __________ associated with task
accomplishment. - Answer-resource costs
The requirement that a manager answer to a higher-level boss for performance results
achieved by a work team is called ___________. - Answer-accountability
Productivity is a measure of the quantity and __________ of work produced, relative to
the cost of inputs. - Answer-quality
_________ managers pay special attention to the external environment, looking for
problems and opportunities and finding ways for the organization to best deal with them.
- Answer-Top
The accounting manager for a local newspaper would be considered a __________
manager, whereas the editorial director for sports would be considered a __________
manager. - Answer-Staff, Line
When a team leader clarifies desired work targets and deadlines for members of a work
team, they are fulfilling the management function of __________. - Answer-Planning
The process of building and maintaining good relationships with others who may help
implement a manager's work agendas is called __________. - Answer-Networking
In Katz's framework, top managers tend to rely more on their __________ skills than do
first-line managers. - Answer-Conceptual
The management function of __________ is being performed when a retail manager
measures daily sales in the women's apparel department and compares them with daily
sales targets. - Answer-Controlling
The assumption that people are complex with widely varying needs is most associated
with the __________ management approaches. - Answer-Behavioral
The father of scientific management is ___________. - Answer-Frederick Taylor
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