ASU MGT 420 Exam 3 Questions with Verified Answers
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Course
MGT420
Institution
MGT420
which type of compensation plans foster cooperation ? - Answer-gain sharing, profit sharing
Consequences of using an unplanned approach to compensation, where each employee pay is independently negotiated? - Answer-will result in unfairness and dissatisfaction among employees; will also increase...
ASU MGT 420 Exam 3 Questions with
Verified Answers
which type of compensation plans foster cooperation ? - Answer-gain sharing, profit
sharing
Consequences of using an unplanned approach to compensation, where each
employee pay is independently negotiated? - Answer-will result in unfairness and
dissatisfaction among employees; will also increase the work load and rivalry among
employees
What is performance management? - Answer-process by which managers ensure that
employees' activities and outputs contribute to organizational goals
What are the steps of the performance management process? - Answer-1. Define
performance
2. Develop employee goals, behavior, and actions to achieve outcomes
3. Provide support and ongoing performance discussions
4.Evaluate Performance
5.Identify improvements needed
6. Provide consequences fro performance results
What does it mean for performance measure to be "Deficient"? - Answer-Information
that is not gathered but is relevant
What does it mean for a performance measure to be "Contaminated"? - Answer-
Information that is gathered but is irrelevant
What does it mean for a performance measure to be " Valid"? - Answer-refers to
whether the appraisal measures all the relevant aspects of performance and omits
irrelevant aspects of performance
What does it mean for a performance measure to be "Reliable"? - Answer-the
consistency of results that the performance measure will deliver
Why should performance measures have "strategic congruence"? - Answer-because
you want to make sure that you are measuring what you want people to focus on
What are the rating Biases? - Answer-Halo, Leniency, Horns, central tendency, and
strictness
What is the Halo rating? - Answer-When a manager has an overly positive view of an
employee; this can impact them getting several high ratings
, What is Horn rating? - Answer-When a manager see's an employee perform one thing
negatively so its hurts the persons rating constantly
What is Leniency rating? - Answer-ratings generally between 3-5
What is central tendency? - Answer-is the inclination of managers to rate all their
subordinates with an "average" score during performance appraisal
What is strictness rating? - Answer-rater gives ratings lower than what is deserved of
the employee
What is forced distribution? - Answer-method of performance measurement that assigns
a certain percentage of employees to each category in a set of categories
What is paired comparison? - Answer-method of performance that compares each
employee with each employee to establish rankings
What is mixed standard evaluation method? - Answer-method of performance
measurement that uses several statements describing each trait to produce a final
score for that trait
What is the behavioral observation scale (BOS)? - Answer-A variation of a BARS which
uses all behaviors necessary for effective performance to rate performance at a task
What is a behaviorally anchored rating scale (BARS)? - Answer-method of performance
measurement that rates behavior in terms of a scale showing specific statements of
behavior that describe different levels of performance
What is the graphic rating scale? - Answer-method of performance measurement that
lists traits and provides a rating scale for each trait; the employer uses the scale to
indicate the extent to which an employee displays each trait
What is "the one word men never see in their performance reviews"? - Answer-Abrasive
What is the management-by-objectives approach? - Answer-a system in which people
at each level of the organization set goals in a process that flows from top to bottom, so
employees at all levels are contributing to the organizations overall goals; these goals
become the standards for evaluating each employees performance
What is inter-rater reliability and why is it important? - Answer-is consistency of results
when more than one person measure performance ; represents that the data collected
in the study are correct representations of the variables measured
What does it mean for a performance measure to provide "specific feedback"? -
Answer-should specifically tell employees what is expected of them and how they can
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