A SW in CPS contacts a parent reported for neglect of a 7-year-old child. To gather
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
information for decision-making, what should the SW do FIRST?
ij ij ij ij ij ij ij ij ij ij
A. Observe the household environment for safety risks
ij ij ij ij ij ij ij
B. Interview the child and parent separately and together
ij ij ij ij ij ij ij ij
C. Read the current report of suspected neglect
ij ij ij ij ij ij ij
D. Obtain collateral data on the parent from neighbors - (correct answer) -C. Read the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
current report of suspected neglect
ij ij ij ij ij
What interviewing skill is used in SW to help the client set treatment goals?
ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Containment
ij
B. Focusing
ij
C. Summarizing
ij
D. Reassuring - (correct answer) -B. Focusing
ij ij ij ij ij ij
A SW meets with an 85-year-old client with cognitive impairments who is having financial
ij ij ij ij ij ij ij ij ij ij ij ij ij
difficulties. The SW discovers that the client has been charged exorbitant fees for
ij ij ij ij ij ij ij ij ij ij ij ij ij
inadequate home repairs over a long period of time. The client does not want to report the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
repair company since the workers were very friendly. What should the SW do FIRST?
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Reach an agreement with the client to no longer use the company
ij ij ij ij ij ij ij ij ij ij ij ij
B. Report the situation to the appropriate authorities
ij ij ij ij ij ij ij
C. Provide the client with contact information for filing a complaint
ij ij ij ij ij ij ij ij ij ij ij
D. Contact the company regarding repair fees - (correct answer) -B. Report the situation to
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
the appropriate authorities.
ij ij ij
The ability to evaluate a situation, social phenomenon, or person without prejudice or
ij ij ij ij ij ij ij ij ij ij ij ij
distortion is referred to as:
ij ij ij ij ij ij
A. Subjectivity
ij
B. Bias ij
C. Judgement
ij
D. Objectivity - (correct answer) -D. Objectivity
ij ij ij ij ij ij
A patient whose hand was severed in an accident is referred to the hospital social worker.
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
What should the SW do FIRST?
ij ij ij ij ij ij ij
A. Present available rehabilitation options
ij ij ij ij
B. Evaluate the patient's social supports
ij ij ij ij ij
C. Assess the patient's emotional reaction
ij ij ij ij ij
D. Gather social history information - (correct answer) -C. Assess the patient's emotional
ij ij ij ij ij ij ij ij ij ij ij ij
reaction.
ij
,While reading a couple's adoption references, the SW notices that three out of five
ij ij ij ij ij ij ij ij ij ij ij ij ij
references include information on the wife only. What is the SW's MOST appropriate
ij ij ij ij ij ij ij ij ij ij ij ij ij
response to this lack of information?
ij ij ij ij ij ij
A. Ask the husband why the reference did not include him
ij ij ij ij ij ij ij ij ij ij
B. Request a follow-up interview with the husband
ij ij ij ij ij ij ij
C. Tell the wife the references did not include the husband
ij ij ij ij ij ij ij ij ij ij
D. Contact the references and ask for additional data - (correct answer) -D. Contact the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
references and ask for additional data.
ij ij ij ij ij ij
A SW working in a homeless shelter meets with a client who demands to leave on a cold
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
winter day. The client has schizophrenia and has no supportive connections away from the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
shelter. The client is wearing clothes inappropriate for the weather conditions. What
ij ij ij ij ij ij ij ij ij ij ij ij
should the SW do FIRST?
ij ij ij ij ij
A. Inform the agency administrator of the client's plans
ij ij ij ij ij ij ij ij
B. Discuss with the client the risks involved in leaving
ij ij ij ij ij ij ij ij ij ij
C. Provide the client with appropriate clothing items
ij ij ij ij ij ij ij
D. Inform appropriate authorities of the client's intention - (correct answer) -B. Discuss with
ij ij ij ij ij ij ij ij ij ij ij ij ij
the client the risks involved in leaving.
ij ij ij ij ij ij ij
During an interview, before actually speaking, a SW considers what to say to a client in
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
words the client will understand. What aspect of the communication cycle is the SW using?
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Giving Feedback
ij ij
B. Receiving ij
C. Transmitting ij
D. Encoding - (correct answer) -D. Encoding
ij ij ij ij ij ij
A school SW is talking to a group of middle school students about smoking cigarettes.
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
There is general agreement among the students that occasional use of electronic
ij ij ij ij ij ij ij ij ij ij ij ij
cigarettes is safe. What should the SW do to BEST respond to the discussion?
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Educate the students about the addictive properties of electronic cigarettes
ij ij ij ij ij ij ij ij ij ij
B. Discuss the impact of peer pressure on smoking behavior
ij ij ij ij ij ij ij ij ij
C. Inform the students that smoking can lead to other drug use
ij ij ij ij ij ij ij ij ij ij ij
D. Remind the students that electronic cigarettes create offensive odors - (correct answer)
ij ij ij ij ij ij ij ij ij ij ij ij
-A. Educate the students about the addictive properties of electronic cigarettes.
ij ij ij ij ij ij ij ij ij ij ij
A SW tells a client, "You looked confused when I just explained our agency's policy." What
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
communication technique is the SW attempting with this statement?
ij ij ij ij ij ij ij ij ij ij
A. Structuring ij
B. Summarizing ij
C. Rephrasing ij
D. Reflection - (correct answer) -D. Reflection.
ij ij ij ij ij ij
In addition to verbalizing the SW's understanding, what does an empathetic response
ij ij ij ij ij ij ij ij ij ij ij
include?
ij ij
A. Mirroring the client's feelings
ij ij ij ij
,B. Expressing the SW's similar feeling
ij ij ij ij ij
C. Exploring the problem further
ij ij ij ij
D. Universalizing the client's problem - (correct answer) -A. mirroring the client's feelings.
ij ij ij ij ij ij ij ij ij ij ij ij
Individuals who view the norms and values of their own culture as absolute and use them ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
as standards for judging others are exhibiting:
ij ij ij ij ij ij ij ij
A. Racism ij
B. Prejudice ij
C. Ethnocentrismij
D. Discrimination - (correct answer) -C. Ethnocentrism
ij ij ij ij ij ij
A 26-year-old women who is homeless and pregnant is referred to a SW. She is in conflict
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
with her family, has no money, abuses substances, and needs emergency housing. What
ij ij ij ij ij ij ij ij ij ij ij ij ij
is the woman's MOST immediate problem?
ij ij ij ij ij ij
A. Need for shelter
ij ij ij
B. Need for prenatal care
ij ij ij ij
C. Substance abuse
ij ij
D. Lack of money - (correct answer) -A. Need for Shelter.
ij ij ij ij ij ij ij ij ij ij
A SW meets with a 13-year-old client who reports that she may be pregnant. Her boyfriend
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
is 16-years old. The client demands that the SW not tell anyone. What should the SW do
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
FIRST?
ij
A. Review the limits of confidentiality related to the circumstance
ij ij ij ij ij ij ij ij ij
B. Make a formal report to the appropriate child welfare authority
ij ij ij ij ij ij ij ij ij ij
C. Respect the client's right to keep her situation private
ij ij ij ij ij ij ij ij ij
D. Notify the client's parents of the client's possible pregnancy - (correct answer) -A.
ij ij ij ij ij ij ij ij ij ij ij ij ij
Review the limits of confidentiality related to the circumstances.
ij ij ij ij ij ij ij ij ij
A SW selects clients to participate in a research project about child abuse. What is the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
BEST term for this process?
ij ij ij ij ij ij
A. Recruitment ij
B. Evaluation ij
C. Sampling ij
D. Assessment - (correct answer) -C. Sampling.
ij ij ij ij ij ij
A hospital SW contacts a nursing home about accepting a patient. The nursing home asks
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
the SW for a copy of the patient's records. What should the SW do FIRST?
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Discuss the specifics of the requests with the client
ij ij ij ij ij ij ij ij ij
B. Provide a copy of the patient's record as requested
ij ij ij ij ij ij ij ij ij
C. Ask the nursing home to put the request in writing
ij ij ij ij ij ij ij ij ij ij
D. Provide a redacted copy of the patient's records - (correct answer) -A. Discuss the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
specifics of the request with the client.
ij ij ij ij ij ij ij
A SW learns that a client is receiving services from another SW for the same problem. The
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
client has not told this to the SW. What should the SW do FIRST?
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
A. Initiate termination of services to the client
ij ij ij ij ij ij ij
, B. Ignore the issue unless the client discloses it
ij ij ij ij ij ij ij ij
C. Explore which service provider the client prefers
ij ij ij ij ij ij ij
D. Consult with the SW Supervisor regarding the case - (correct answer) -D. Consult with
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
the SW supervisor regarding the case.
ij ij ij ij ij ij
What step is an appropriate part of the referral process?
ij ij ij ij ij ij ij ij ij ij
A. Following up to determine whether the resources were provided
ij ij ij ij ij ij ij ij ij
B. Alerting the client about problems within the agency to which the client has been referred
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
C. Offering the client the use of the SW's resource listing, but allowing the client to
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
determine whom to call
ij ij ij ij
D. Eliciting family history in order to provide complete information to the person to whom
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
the client is referred - (correct answer) -A. Following up to determine whether the
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
resources were provided.
ij ij ij
A client in a domestic violence shelter wants to return to an abusive partner. The client is
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
concerned that the SW will not approve. What should the SW do to BEST demonstrate
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
acceptance of the client's choice?
ij ij ij ij ij
A. Refer the client to other services
ij ij ij ij ij ij
B. Encourage the client to discuss the decision
ij ij ij ij ij ij ij
C. Outline concerns about the risks of returning to the partner
ij ij ij ij ij ij ij ij ij ij
D. Allow the client to direct the conversation - (correct answer) -B. Encourage the client to
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
discuss the decision.
ij ij ij
What is the MOST appropriate method for a SW researcher to use to assign 53 clients to
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
experimental and control groups?
ij ij ij ij
A. Table of random numbers
ij ij ij ij
B. Twinning process
ij ij
C. Table of matched pairs
ij ij ij ij
D. Volunteer method - (correct answer) -A. Table of random numbers.
ij ij ij ij ij ij ij ij ij ij
What concept is concerned with whether an instrument is measuring what it purports to
ij ij ij ij ij ij ij ij ij ij ij ij ij
measure?
ij ij
A. Statistical regression
ij ij
B. Statistical Significance
ij ij
C. Validityij
D. Reliability - (correct answer) -C. Validity
ij ij ij ij ij ij
A SW has been assisting a neighborhood organization in working with a city housing
ij ij ij ij ij ij ij ij ij ij ij ij ij
department, urging it to demolish abandoned and unsafe homes in its area. The committee
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
members have asked the SW to help them develop an instrument that will aid them in
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
determining their level of success in this project. The SW presents them with an evaluation
ij ij ij ij ij ij ij ij ij ij ij ij ij ij ij
plan that lists outcomes from "much less than expected" to "much more than expected".
ij ij ij ij ij ij ij ij ij ij ij ij ij ij
This plan is what kind of evaluation tool?
ij ij ij ij ij ij ij ij
A. Goal-attainment scaling
ij ij
B. Consumer satisfaction survey
ij ij ij
C. Target-problem scaling
ij ij
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Wisdoms. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
