DWC Training: Limited English Proficiency (LEP) Exam Questions with 100%Correct Answers.
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Course
DWC
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DWC
DWC Training: Limited English Proficiency (LEP) Exam Questions with 100%Correct Answers.
For communication with persons who are deaf or hard of hearing, which tool(s) may be effective? - CORRECT ANSWER A. Teletypewriter (TTY)
B. Google
C. Michigan Relay System
D. A and C are correct
Answer...
DWC Training: Limited English
Proficiency (LEP) Exam Questions with
100%Correct Answers.
For communication with persons who are deaf or hard of hearing, which tool(s) may be effective? -
CORRECT ANSWER A. Teletypewriter (TTY)
B. Google
C. Michigan Relay System
D. A and C are correct
Answer is D. A and C are correct
If Tony, a person receiving services, requests that his younger brother serve as an interpreter, what
steps should the agency take? - CORRECT ANSWER A. Document in Tony's file the offer and declination
of free interpretation services
B. Suggest to Tony that a trained interpreter sit in on the contact to ensure accurate interpretation
C. Remind Tony periodically of the availability of free interpretation services
D. All of the above
Answer is D. All of the above
LEP is covered under which Federal Policy? - CORRECT ANSWER A. Social Security Administration
B. Centers for Medicare/Medicaid
C. Civil Rights Act of 1964
D. Balanced Budget Act of 1997
C. Civil Rights Act of 1964
, Carla is serving as an interpreter for Maxine, who is originally from Guatemala. Carla refuses a hug from
Maxine at the beginning of each session due to her "professional boundaries". Which of the following
could be described as a weakness of Carla's interpretation services? - CORRECT ANSWER A. She is not
sensitive to the culture of Maxine
B. She is not demonstrating proficiency in both languages
C. Both of the above
D. None of the above
Answer is A. She is not sensitive to the culture of Maxine
In tough economic times, it is acceptable to use a sliding scale to charge for the interpretation services
an LEP person receives - CORRECT ANSWER A. True
B. False
Answer is B. False
In order to ensure effective communication with LEP persons, we must ensure the LEP person is: -
CORRECT ANSWER A. Given adequate information
B. Able to understand the services/benefits available
C. Able to receive the services for which s/he is eligible
D. All of the above
Answer is D. All of the above
Your agency is working with Marta, a person with LEP whose primary language is Spanish. Which of the
following would be DISCOURAGED? - CORRECT ANSWER A. Hiring bilingual staff trained and who
demonstrate competence as interpreters
B. Suggesting or encouraging Marta to bring along a friend or family member who could serve as an
interpreter
C. Utilizing volunteers who are competent as interpreters
D. Hiring staff interpreters who are competent.
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