Exam (elaborations)
MBA 704 - KUNGU - WEEK 7 - CHAPTERS 11 & 12
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MBA 704 - KUNGU - WEEK 7 - CHAPTERS 11 & 12
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MBA 704 - KUNGU - WEEK 7 - CHAPTERS 11 & 12nature of a group - Answers-- two or more interdependent individuals
- influence one another through social interaction
nature of a team - Answers-- two or more people, with work roles that require them to be
interdependent
- operate within the organization, performing relevant tasks
- affect others inside and outside the organization
- membership is identifiable to those on or not on the team
formal groups - Answers-group members are formally assigned
informal groups - Answers-groups formed spontaneously by people who share
- interests
- values
- identities
identity groups - Answers-based on the social identities of members
virtual teams - Answers-work together but are separated by time, distance, or
organizational structure
virtual team technologies - Answers-- audio conferencing
- videoconferencing
- real-time electronic communication
- different-time electronic communication
- keypad voting systems
- group project management software
- text messaging
- messaging boards
- web conferencing
- blogs and wiki sites
functional teams - Answers-- production teams
- service teams
- management teams
- project teams
- advisory teams
self-managing teams - Answers-- more worker satisfaction
- lower turnover and absenteeism
- increased productivity
- higher quality work
- more engaged in work
- higher level of commitment to the team
, team effectiveness - Answers-- knowledge criteria
- affective criteria
- outcome-acceptability of team outputs
- outcome-team viability for the future
- team needed?
synergy - Answers-- greater goal commitment
- greater variety of skills and abilities used for task achievement
- greater sharing of knowledge
process loss - Answers-- time and energy members spend maintaining the team
- managing, coordinating, and implementing effective communication within the team
factors affecting effectiveness - Answers-- team composition
- diversity
- personality
- team orientation
- team structure
team composition - Answers-assumptions can lead to mistakes
- people who are similar to each other will work better together—create homogeneous
teams
- everyone knows how or is suited to work in a team
- a larger team is always better
diversity fault lines - Answers-- type of task
- outcome
- type of diversity
- time
personality - Answers-- agreeableness
- emotional stability
- individual conscientiousness
- team-level extraversion
- openness to experience
team orientation - Answers-extent to which an individual works well with others, wants to
contribute to team performance, and enjoys being on a team
team structure - Answers-ongoing means of formal coordination: roles, norms, task
structure
- how tasks are grouped
- division of individual task responsibilities
task roles - Answers-- initiator/contributor
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