Exam (elaborations)
RPB102 EXAM QUESTIONS AND ANSWERS
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RPB102 EXAM QUESTIONS AND ANSWERS
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RPB102 EXAM QUESTIONS AND ANSWERSPatient Filing Order - Answers-Every coverage the patient has ever had whether or not
if it's still effective
Prelude - Answers-Enterprise Registration. Holds the basic patient, guarantor account,
and coverage data.
Cadence - Answers-Scheduling. Schedule and check in visits. Collect visit specific data.
Resolute Professional Billing - Answers-Billing for professional services. UB and CMS
claim forms available.
Single Billing Office - Answers-Using an integrated set of tools to send a statement both
hospital and professional self-pay balances and follow-up on those balances. Requires
the use of an encounter-specific account called a hospital account (HAR) in both PB
and HB.
HAR - Answers-Hospital Account Record. Encounter-specific account
Retroadjudication - Answers-review and resolution of changes made to an existing
visit's filing order. Triggered when an update to a patient's filing order creates a new
proposed visit filing order.
Guarantor - Answers-Person/entity finanically responsible
A patient can have *** guarantor accounts. - Answers-Multiple
Accident related guarantor account types - Answers-Workers comp or third party liability
Encounter Form Number - Answers-Created when a visit is checked in
Contact Serial Number (CSN) - Answers-Created when the appointment is scheduled
When are the POS payments posted to the account? - Answers-Immediately
In the foundation system, which of the following payment types can be partially refunded
using the Patient Refund module?
Check
Cash
Credit Card - Answers-Cahs & Credit Card
True or False:
In the foundation system, the front desk user can use the patient refund module to issue
a refund? - Answers-False
, True or False:
When creating a coverage record in the system, you must choose the correct Payer and
Group Number listed on the subscriber's insurance card. - Answers-False: Payer and
Plan
True or False:
A patient can have more than on e guarantor account - Answers-True. However, only
one guarantor can be linked to a visit.
True or False:
It is possible to refund payments collected at the front desk the same day they are
collected. - Answers-True
Master Files - Answers-hold information about a particular type of data
Each master file is also known by a three-letter abbreviation known as - Answers-an INI
Records - Answers-hold information about a particular data entry
Contacts - Answers-hold date specific information for a particular record
Items - Answers-store discrete pieces of information about a record
Facility - Answers-presents your entire healthcare organization. You will only have one
facility record per organization.
Service Area - Answers-used to separate distinct business entities (accounts
recievable) within an organization
(Revenue) Locations - Answers-present the actual hospitals and clinics within the
organization
Place of Service - Answers-represents a facility or organization that is not an actual part
of your organizations hierachy and is financially separate from you organization.
Department/Units - Answers-places where users work and recieve care.
True or False:
A patient who has been seen multiple times at your hospital should have multiple
patient records in Epic. - Answers-False, the patient will have one patient record with
multiple contacts.
Which entity is used to track changes to data overtime?
A. Records
B. Master files
C. Items
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