RPB102: FUNDAMENTALS LESSONS 2 & 3
What are some benefits of Single Billing Office? - Answers-Single guarantor statements:
One bill containing all balances
Efficient posting:
Post prof. and hosp. w/ the same workflow
Self-pay follow-up:
Same workflows and functions for prof. & hosp.
Letters
Save on processing and posting w/ a single letter
Payment Plans
One plan, payment, and due date for all fees
True or False: HARs may contain both PB charges and HB charges? - Answers-True
What are the four main records Epic uses to store billing information? - Answers-Patient
record, Coverage record, Guarantor record, and Hospital Account record
How is an HB HAR created? - Answers-HB HARs are created manually during any
workflow that identified a patient as ready for care in which hospital revenue will be
generated. For example, during pre-admission, admission, or check in for a visit in a
HOD.
When first accessing a patient's HAR through Hospital Account Maintenance, the
________ activity will open. Navigate to the ________ tab to find both professional and
hospital balances. - Answers-Account Summary, Enterprise Guarantor Summary
What is the difference between a patient record and a guarantor record? - Answers-A
patient record represents the person receiving care. It contains the demographic
information for the patient and the patient's chart. The guarantor record represents the
person responsible for the charges. It contains the name of the guarantor and the
address where the bill will be sent.
True or False: A hospital account contains the information about the person ultimately
responsible for the charges incurred during a visit. - Answers-False. The Hospital
Account (HAR) is the hub for a visit that allows a user to see information stored
elsewhere. The Guarantor Account record stores the information about a person or
entity ultimately
responsible for remaining balances for a visit. Serving as a hub the HAR allows the user
to see the guarantor and guarantor information without having to look up the guarantor
separately. The guarantor's information, however, is not stored in the HAR.
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