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Administrative Health Assistant questions and answers verified 2024
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Administrative Health Assistant questions and answers verified 2024
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Administrative Health Assistant(NRCAHA) Chapter 1
The postage class most used in the medical office is:
A: Priority mail
B: First class mail
C: Second class mail
D: Third class mail - correct answer ✔B: First Class Mail
Staff meetings should be used to do all of the following EXCEPT:
A: Share information about changes in office practice or procedures
B: Discuss ways to improve patient satisfaction
C: Encourage staff to take advantage of opportunities to improve skills
D: Have a forum to discuss employee complaints - correct answer ✔D: Have
a forum to discuss employee complaints
When supplies which have been newly ordered arrive in the office, they
should be:
A: Kept in the reception area until there is time to put them away
B: Checked against the packing slip to make sure that everything that has
been ordered has arrived
C: Put in front of the supplies already in the storage area
D: All of the above - correct answer ✔B: Checked against the packing slip to
make sure that everything that has been ordered has arrived
The device that allows the computer operator to manipulate the cursor without
using the arrow keys is the:
,A: Mouse
B: Graphic user interface
C: Modem
D: Monitor - correct answer ✔A: Mouse
The programs that allow the computer operator to perform various tasks are:
A: Microcomputer chips
B: Motherboards
C: CPU's
D: Applications Software - correct answer ✔D: Applications software
When an insurance claim is filed electronically, the protocol used is called
electronic:
A: Transaction
B: Payment
C: Filing
D: Data Interchange - correct answer ✔D: Data Interchange
The purpose of infection control systems is to:
A: Comply with state regulations
B: Determine how disease is transmitted
C: Prevent the spread of disease
D: Maintain a high level of cleanliness - correct answer ✔C: Prevent the
spread of disease
The process of testing and adjustment of test equipment is known as:
A: Control
, B: Calibration
C: Verification
D: Precision - correct answer ✔B: Calibration
Infection control is a term that is applied to:
A: Wound cleaning
B: Hand cleaning
C: Sterile procedures and techniques
D: Environmental control - correct answer ✔C: Sterile procedures and
techniques
The schedule that allows for 5 refills of the drug in 6 months, as long as it was
written on the original prescription is:
A: Schedule I
B: Schedule II
C: Schedule III
D: Schedule IV - correct answer ✔C: Schedule III
Samples of documents which are frequently used in the medical office can be
saved on the computer as:
A: Sample
B: Templates
C: Letters
D: Resource files - correct answer ✔B. Templates
A description of the steps that should be utilized to handle a specific situation
or to perform a certain task should be included in a:
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