Five Guys Manager Questions And Answers With Latest Solutions
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Five Guys Manager
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Five Guys Manager
Five Guys Manager Questions And Answers With Latest Solutions
Why do we stack cups and bags so high ANS We want to show customers that we are always ready to be busy.
Cups and bags are stacked to the highest practical level.
Bags are always stacked to the height of a medium bag so the crew does...
Five Guys Manager Questions And Answers With
Latest Solutions
Why do we stack cups and bags so high ANS We want to show customers that we are always
ready to be busy.
Cups and bags are stacked to the highest practical level.
Bags are always stacked to the height of a medium bag so the crew doesn't have to reach behind an
order sitting in front of the bags.
Bread is also kept stocked and on displayed to show we are ready for business.
Why don't we advertise? ANS We market are business through are crew & food.
Five Guys believes advertising is a crutch used to sell inferior product.
Great food and a fired up crew will cause others to talk about us giving great exposure & word of
mouth than could be purchased through advertising.
Why do we use two patties instead of one large one? ANS Not only is it simpler for the crew, it
also allows more consistency of execution on a single patty size.
Larger patties take longer to cook, and could slow service.
Why do we put two slices of cheese between the patties on every cheeseburger? ANS Placing the
cheese between the patties melts the cheese and provides the best flavor and consistency.
It minimizes the amount of cheese that has to be directly melted on the grill.
Why do we split hot dogs & spread them longwise on the grill. ANS Splitting hot dogs allows the
dog to caramelize nicely on the exterior by the time they are hot.
If the dogs were not split, tbey would burn on the outside before being cooked hot all the way
through.
Why do we apend so much money on bacon? ANS We are paying premium bacon product.
We want to ensure the costumer receives the very best tasting bacon possible.
Patrick Cudahy is one of the only smokehouses that still use wood chips.
, Others inject artificial flavor.
When properly cooked, our bacon adds the best flavor & crispiness to a burger or hot dog that is
available.
Why do we use aluminum foil to wrap cheese? ANS The alternative to aluminum foil would be
plastic wrap.
Although more expensive than plastic wrap, aluminum foil protects from the integrity of the cheese
when moving it in & out of the chef base.
*It also protects the cheese from exposure to air, light, heat & moisture.*
*The serrated edge of a roll of commercial plastic wrap also poses a safety hazard.*
Why do we salt Cajun fries? ANS *Salt enhances the flavor of our Cajun Fries.*
Additionally, salted fries are more often available when an order for Cajun fries comes into the
kitchen which provides for efficiency & consistency.
Why do we avoid rolling our burger when wrapping them? ANS *Rolling the burger creates a
flat spot on one side of the burger*
where the bun, topping & meat are crushed together resulting in an average burger.
Why can't we put 6 hot dogs in a large bag? ANS *We place 2 items in a small bag,
3 items in a medium bag,
& 4 to 5 items in the large bags *
to protect quality & keep items from becoming crushed.*
For training purpose, it is easier for the crew to remember one rule than ro have policies that have
exceptions to them.
Why do we place pickles on top of the lettuce? ANS *We have found pickles fall off if on top of
the tomatoes*, but placing them on top of the lettuce keeps them in place.
Why can't we use local produce provider that may be able to offer a better price? ANS Produce
houses will try to buy your business.
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