C429 PA EXAM QUESTIONS AND ANSWERS
The former chief administrator of a health and wellness center is reassigned after the
staff lost trust in leadership due to lack of visibility. How can the new chief admin.
correct this problem?
A. By rounding with the staff
B. By holding meetings w/ leadership
C. By implementing a non-monetary employee recognition program
D. By surveying the employees to determine unresolved problems - Answers-A. By
rounding with the staff
A hospital ER has had frequent turnover in nursing positions, which has caused
increased wait times. The hospital must use new strategies to reduce employee
turnover and decrease wait times. Which leadership strategy should be used?
A. Increasing patient to nurse ratios in the ER
B. Expanding the triage area space w/ an additional triage RN
C. Empowering human resources to hire from outside the organization
D. Empowering nurses to use holding areas for patients being admitted - Answers-D.
Empowering nurses to use holding areas for patients being admitted
A hospital has recently implemented a continuous process improvement to decrease
the length of stay for patients in the hospital. The plan will monitor the actual length of
stay in comparison to the expected length of stay. What must the hospital use to
monitor this process?
A. Internal validity of the provided data
B. Conflicting data from different sources
C. Researcher bias about self-reported data
D. Patient acuity data to establish length of stay - Answers-A. Internal validity of the
provided data
The board of a healthcare organization has had mixed success when filling board
member vacancies. The board is responsible for ensuring that competent board
members are appointed and maintained. What criterion should be established for
selecting new board members?
A. Ensure personnel are initially properly licensed, and certified per federal, state and
local laws
B. Aspects of individual character, competence, training, experience and judgement
C. Medical staff appointments are prohibited by their bylaws and rules and regulations
D. Individuals working for the organization directly or under contract are eligible for appt
- Answers-B. Aspects of individual character, competence, training, experience and
judgement
The charge nurse of an ICU has identified communication issues w/i the department.
The nurse asks her supervisor for help w/ resolving the communication issues. Which
strategy should the nurse's supervisor use to support the nurse's development?
, A. Rounding
B. Mentoring
C. Networking
D. Collaboration - Answers-B. Mentoring
An assistant financial manager wants to transition to operations but lacks supervisory
experience in that area. How can the organization support professional development for
this manager?
A. By holding monthly meetings to discuss goals
B. By establishing a mentoring relationship to share knowledge
C. By letting the employee develop a roadmap to a leadership position
D. By identifying opportunities to expand the employee's professional network. -
Answers-B. By establishing a mentoring relationship to share knowledge
The team leader of a nursing department has recognized the need to encourage
professional development among the certified nursing assistants (CNAs). The majority
of CNAs want to move up the ladder; however, the CNAs have become complacent and
the team leader needs to be able to better assist them.Who should the team leader ask
to fully advise the CNAs on the necessary steps of their career path?
A nursing school admissions officer or a nursing professional development specialist? -
Answers-A nursing professional development specialist
A physician wants to be prepared for the chief medical officer position. Which two
professional development activities will assist the physician in achieving this goal?
Choose 2 answers.
A. Obtaining board certification
B. Engaging in lifelong learning
C. Shadowing the incumbent leader
D. Attending a professional workshop - Answers-C & D
A lab director of a large clinic wants to receive training on how to implement new
regulations. Which type of development activity is appropriate for this director?
A. Participating in self-study
B. Reading a peer review journal
C. Attending a networking session
D. Attending an association conference - Answers-D. Attending an association
conference
A radiology director is creating a new process to handle images that are received from
outside facilities. The director wants to seek professional development to ensure
stakeholder feedback and engagement will be successful with this new process.Which
professional development technique should the director utilize to help get the desired
outcome?
A. Peer synergy
B. Peer collaboration
C. Leadership touring
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