Exam (elaborations)
QUALITY IMPROVEMENT CHAPTER 1 REVIEW EXAM
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QUALITY IMPROVEMENT CHAPTER 1 REVIEW EXAM...
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Definition of CQINEED TO KNOW THIS FOR THE EXAM - ANSWER CQI is defined as a
structured organizational process for involving personnel in planning and
executing a continuous flow of improvements to provide quality
healthcare that meets or exceeds expectations.
what does Structured in CQI mean - ANSWER Methodology
what does Personnel in CQI mean - ANSWER people in the process are
included
what does Improvements in CQI mean - ANSWER needs to measure
what does Expectations in CQI mean - ANSWER how do you know
these or know if you delivered? Benchmark. The goals or targets
Common Characteristics of CQI - ANSWER flows from a strategic plan.
It is not a casual or incidental process.
Here is the structure.
quality council made up of leadership.
why use CQI - ANSWER to improve quality. improve the processes
accreditation: CMS, TJC, NCQA
cost control
customer expectations
payer pressures - no reimbursement if negative events or poor
management.
A QUEST FOR KNOWLEDGE AND IMPROVEMENT
improving quality means - ANSWER professional responsibility and
development. As a professional what is the accountability that we all
share for quality
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