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BCom Test 1 Questions and Answers 100% Solved
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BCom Test 1 Questions and Answers 100% Solved
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BCom Test 1 Questions and Answers 100% SolvedAn e-mail message would appropriate for all of the following situations except ________ .
Correct Ans-c. as a substitute for face-to-face conversations or phone calls
Many companies now use RSS (Really Simply Syndication) to ________ . Correct Ans-d.
keep informed of breaking news
To demonstrate professionalism, you should avoid sending personal e-mails, instant
messages, or texts from work. Correct Ans-True
What is the best advice for blogging? Correct Ans-d. Identify your audience and tailor your
message to your audience.
Although businesses use blogs to keep employees in remote locations in touch with others in
the organization, they haven't yet found ways to use blogs for public relations, customer
relations, crisis management, or market research. Correct Ans-False
Businesses use blogs to keep customers and employees informed and to interact with them.
What is the biggest advantage of business blogs? Correct Ans-a. They potentially reach a
far-flung, vast audience.
What e-mail tips should you give the new intern? Check all that apply. Correct Ans-Provide
a clear, complete first sentence.
Be concise.
, BCom Test 1 Questions and Answers 100% Solved
Don't send anything you wouldn't want published.
Use capital letters only for emphasis.
For which of the following messages would an interoffice memo be more appropriate than an
e-mail? Check all that apply. Correct Ans-A long, complex message reporting the financial
state of the company
A message about a legal issue that requires a permanent record
How can companies use wikis? Correct Ans-To facilitate feedback before and after
meetings
For what purposes do companies use blogs? Check all that apply. Correct Ans-Viral
marketing
Crisis communication
When readers post comments on your blog, which guidelines should you follow when you
respond? Check all that apply. Correct Ans-Correct Respectfully respond to comments with
which you disagree.
Correct Don't ramble.
Correct Proofread your responses before posting them.
, BCom Test 1 Questions and Answers 100% Solved
Which of the following is an example of how businesses use social networking? Correct
Ans-A high-tech company uses an internal social network to connect employees working in
different continents.
One potential risk of social networking for businesses is the compromise of trade secrets.
Correct Ans-True
RSS, or really simple syndication, allows users to receive personalized information from
hundreds of sources. RSS is valuable to professionals because it saves time. Correct Ans-
True
When sending e-mails in the workplace, employees should send messages void of any
punctuation or capitalization to save time. Correct Ans-False
At least two hours in advance of a meeting, you should distribute an agenda that includes the
date and place of the meeting, the start time and end time, and a brief description of each
topic. Correct Ans-False
All teams, at some point, reach the final phase of team development: performing. Correct
Ans-False
When listening to your superior on the job, ________ . Correct Ans-d. show interest by
leaning forward and striving for good eye contact
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